ハンプトン イン & スイーツ ニューアーク エアポート エリザベス(Hampton Inn & Suites by Hilton- Newark Airport Elizabeth)

Waited for more than an hour at EWR P4 in a cold January winter, shuttle bus never came. Shower bottle gel was empty and not replaced. They clean the room once every other day, meaning the 2 x water bottle was not refilled. When I asked from front desk, they refused to offer. Breakfast was decent. Location was near to mall.

前台的服務一般，早餐的款式較少，但仍足夠一般港人的要求！附近已有一個很大型的購物中心，而且有Food court 及戲院，有部份店雖沒有註明是outlet，但價錢同outlet差不多，可能季尾，有些更買一送一!不要試圖用英語與房間的清潔員溝通，他們主要都應該是南美人士，用西班牙語，只懂很少的英語但可以用google translate 幫忙! 如需要清衣，2/F 出電梯左轉行到尾有助洗衣房，2元美金洗一機衫，乾衣同樣，建議自備洗衣紙（旅行必須品)，因為附近都有地方可以買到洗衣粉/液，前台出售一小盒都要US$4！

Close a shopping mall, very convenient! Airport shuttle was quick and good service. Room is also big and cozy, a pleasant stay , thank you !

Everything ok but my blocked amt has still not been released by the hotel even after 15 days

Room was nice very clean, bed was comfortable. Customer serious was excellent. Definitely would recommend this stay to couples, families who ever lol. You won’t be disappointed.

整潔且乾淨

The room was nice. Breakfast was not what we expected.

Hotel was clean and modern. I was surprised at check in with an additional $20 charge for parking that I was not aware of when I booked online with Trip.com If I had known in advance I might not have chosen this hotel over others when all costs were concerned. Free breakfast was a sad affair. Probably get better selection and quality at a homeless shelter. Overall trip was acceptable.

I asked trip.com to show me hotels near jfk with a hotel shuttle. Hampton inns showed up. Turned out it was a hampton inn at NEWARK airport. When I discovered that it was a $200 uber ride to the hotel I called both the hotel and trip.com and they both said it was the other who had to fix it so I was out $300 for a last minute room at a hotel near the JFK airport while not being given a refund for the hampton where I did not stay.