サンクチュアリー レイクス ファウナ リトリート

From the beautiful lake with Turtles and Ducks. To the amazing villa with the comfiest bed. Everything was perfect. Close to shops and the boat harbour. Truly a tranquil getaway.

Wonderful Was simply wonderful . Geat location , lovely stand alone villa on lake teaming with birdlife and turtles . Quite roomy and well equipped 💕

Cozy and clean We had a great time, the room was cozy and clean, Staff are friendly and helpful. We will definitely comeback

We really enjoyed the aquatic life (birds and turtles) here. The lakeside setting is absolutely gorgeous and one-of-a-kind. However, the cabins are in serious need of renovation. Very old furniture and a sad-looking, threadbare comforter on the bed. The floor in our room was not clean when we arrived. We really wanted to love this place but it's in need of some touch-ups. Everything was serviceable (wifi, aircon, hot water) - so you may well enjoy staying here, as long as you know what you're getting into.

It is a lovely setting by the lake. What we didn’t understand was why $5.00 something was added to our bill as a debit card fee.

Deborah and Rod, During our 2 night stay Rod entered our accommodation (with our belongings) with two other people without our knowledge or presence. The only reason we were made aware of this entry and why we left a paper review with Deborah and Rod was because my parents were staying in the cabin opposite and happened to be sitting on their deck, witnessing the entry. Rob calling out if anyone was in the cabin, and then entering without phoning, emailing or telling us face to face is highly unprofessional and the opposite of trying to get in contact with me. At no point prior or during our stay was there any attempt made to contact me about the cabin being for sale and potentially having buyers look through during our stay. We have only found this out after reading your review on Airbnb. This event was a breach in our privacy. Had my parents not been there we would have never known you had entered our private getaway space for the weekend. We will not be staying again, despite loving the location, as we do not feel comfortable or trust that our privacy will be respected.

I stayed here for 1 night only in a one bedroom villa. The instructions as to how I could find and access my villa were comprehensive and easy to follow. My villa was almost at the end of the roadway in so it was reasonably quiet, and I drove past all the lovely lakes this accommodation is known for. The villa was spotlessly clean and nicely presented. A large TV with access to streaming services, you could either sit on one of the comfy chairs to watch or lie on the bed. A small kitchenette with a full size fridge. A nice surprise was finding the box of Roses chocolates in the fridge, and the frozen peas in the freezer...to feed the turtles. The bathroom doubled as a laundry with a washing machine and dryer, not that I needed it but good to know for a longer visit. The bed was very comfortable and I had the best night's sleep. The villas are alongside the lakes that are full with turtles and bird life. I also saw a bat colony over the other side of the lake, far enough away not to be a problem. The location is fabulous being walking distance to the Botanic Gardens, the Urungan Pier, and close to shops and restaurants by car. A lovely spot to stay and different to your usual accommodation with nature so close. I'd stay here again.

Staff are not friendly, AC was not working even we complained twice and no action taken, the balcony hasn't been cleaned for ages, they have provided very few housekeeping and when we asked for an additional toilet paper roll they charged us $2.03 for it. Note: we got a villa for 5 for 3 nights and they provided 2 shampoos, 2 soaps and 1.5 toilet paper rolls!!!

Lovely surrounds Beautiful location.very comfortable bed. Bathroom very clean.Lounge chairs badly stained could do with covers. Microwave rusty. In saying that I would stay again. Value for money