ホテル スイス スター(Hotel Swiss Star)

The property was garbage, filthy dirty, disgusting, and I’m not exaggerating. The lobby was full of garbage and the carpet floor was very dirty. We thought that when we got to our floor it would be better because we understand that the apar**ent owner don’t have much control of what happens to the building, but it was more of the same, and we weren’t prepare for what it was coming inside the apar**ent. First of all it didn’t have an apar**ent number at the door, we had to figure out by elimination what was our apar**ent. When we got in the apar**ent the smell was funny weird and it had blood in one of the walls, the mini fridge door and the bathroom door had some weird liquid stains on the handle. To make everything better the bed was broken. We tried to fixed ourselves by an attempt to stay at the place but we are not handymen, by then we decided to call the property but no one answered, so we sent a message and took them more then 3 hours to respond with an automatic answer. We contact *********** and they tried to contact the property as well and no one answer that, so we had to go to another hotel. And every time we tried to contact them to solve this problem with a refund or some sort of compensation for all the inconvenience and frustration on our 3 days vacation trip to Zurich they just ignore. So if you think about renting with this company, just DON’T.

Very nice hotel for a night as a part of a longer trip, room was very clean and comfortable. Staff were helpful and friendly. Unfortunately the restaurant was closed for a summer break, so I can't comment on that. The breakfast in the morning was good, without being particularly special.

It’s a simple and rather cheap business hotel, with nice views from the rooftop restaurant. It’s clean and the service is professional. The rooms are comfortable enough. The internal architecture is rather ugly and dark, creating a rather sad a**osphere, but that’s my personal taste and a detail for a short stay. A good choice for short business stays.

Very good hotel located closer to Zurich.

Very nice hotel

A great hotel that I use for business travel. Parking in front of the hotel and check in 24/7. A potty the rooftop restaurant is closed during weekends off season. A modern and clean hotel!

The place and staff was great. Room got hot but opening the window fixed that. Breakfast was not really worth the cost. There is a grocery store right next door with good food and way cheaper coffee.

A bit lacking on amenities

Unfriendly.