ホテル ヤンゼン(Hotel Janssen)

Top customer service from point of booking onwards. Lovely clean comfortable room suitable for our flying visit and we were served delicious breakfast with plenty of options ! We particularly loved the beautiful egg cups. Thank you for being so accommodating with our arrival.

Hotel Janssen is a great place to stay. Small B&B style friendly hotel with a fantastic continental breakfast and right next to everything and everywhere you want to go. Nice size rooms that are very clean and comfortable and a nice lobby for relaxing at night with a beer or wine and snack. Highly recommend if you are staying in Valkenburg.

staying in a deluxe room which was located down in the basement,very small and narrow rooms with extreme low ceiling, and the worst was that it was very dirty and shabby and steep stairs to get down was not suitable for everyone. we had 4 nights and they dont let us cancel it although at least we had the right to that last night at least but they agree to let us have a new room after 2 nights that we look at and it was much better but we had decided to leve.

Beautiful hotel, great location, there's free coffee and tea at the cozy common area. Very helpful staff. Very steep stairway, not suitable for people with babies, people with disability or older people. If you want an accessible room, ask for it in advance.

Our recent stay at this hotel was fantastic! The staff was amazing, going above and beyond, and the breakfast was the best we’ve ever had. Highly recommended!

The hotel is in an excellent position for the tourist attractions and an easy walk to lots of restaurants. Room was clean and well presented.

I booked my stay at Hotel Janssen based on the price and reviews. It turned out to be a great choice. Nice folks, clean rooms, one of the best breakfast buffet I've experienced. 3rd floor room was small, but I slept very well. Close to everything.

Staff is amazing! Friendly and helpful. Rooms are very nice. Breakfast is great. I can’t wait to go back. Beat location for the Christmas markets!

Other travellers have clearly overrated this property. First of all, there are no lifts, and the stairs are very steep and very dangerous. A big safety hazard and I definitely not recommended if you have luggage. The room I received was significantly different to the one on pictures. And a bit too compact, not to mention it was on the third floor and even without suitcases, I really had to watch the steps. Reception closes at 8 pm I.e. too early (although thankfully they stayed until longer when I had to check in- but this shouldn’t be needed). Breakfast starts at 8:30 as I was told. I.e. too late. Shower was on the weaker side. Really not much good to say.