⚠️ WARNING: Avoid the 3rd Floor in Summer – Dangerous Conditions ⚠️ We stayed in Room 1 (triple room) on the 3rd floor in early July with our 8-year-old child. The room was an unbearable 95°F (35°C) throughout the night. It was not just uncomfortable - it was dangerously hot and completely unfit for guests, let alone families with young children who are at risk of heat exhaustion or heat stroke. The tiny 3x3 window in the room let in no air at all. The hotel’s website shows rooms with large windows and balcony doors - but that is absolutely not what we were given. The bathroom was like a sauna, and we couldn’t even stand in it without sweating profusely. We lay on top of the beds, fans blowing directly on us, sweating through the sheets, unable to sleep. We messaged the hotel via WhatsApp as we were getting ready for bed (the number they gave us), and after 45 minutes with no response, we called. We were told there were no other rooms and that we’d just have to deal with the fans. That was it. It was so bad we considered sleeping in our car, but since that’s illegal, we suffered through the night until 6 AM and left for our next destination. We contacted the hotel several times afterward to request a refund, as the room was simply unlivable. We were repeatedly told they were “checking with the manager,” and then given an email address. Of course, the manager never replied. When we asked for a phone number, we were told: “We can’t provide that.” So if anything goes wrong during your stay, don’t expect any accountability or support. You’re on your own. If you are planning to stay here during the summer, CALL or WhatsApp the hotel in advance (+34 930 47 46 56) and insist you are not placed on the third floor. The conditions there are unsafe and they clearly know it, yet they still put guests there.
自動翻訳