ザ カンバーランド ホテル バイ ノウ コレクティブ(The Cumberland Hotel by Neu Collective)

Deluxe suits的佈局環境很滿意，進門是個躍層茶水間，連接大露台，下樓是床還有單獨的沙發套間。衞生間前有衣帽間，大梳粧台。衞生間也很寬敞，大浴缸和洗手枱非常方便！以上是加分項目，下面説説無語的問題！ 入住的第二天晚上，開了空調20分鐘後，房間就變成了燒烤房！！！廚房油煙重到待不下去！關鍵8月的馬耳他，不開空調會熱死，開門通風會被隔壁教堂鐘聲和樓下人羣聲吵死！打電話到前台投訴，一開始衹給香氛，後來可能經理自己也覺得沒法睡，給了一件非常小的地下無窗房將就一晚，然後保證第二天處理好。嗯，結果，第二天，依舊，洗乾淨的頭髮上又是一股臭味！內心崩潰。值班經理如法炮製，又給了一間小房將就睡……態度到是很誠懇，但是也擋不住花了幾大千，大半時間睡了個幾百塊的房，還滿身臭的膈應！好好的假期變成了大晚上躲油煙流竄！退房的時候要求退差價，經理讓發郵件説明，結果郵件也沒人理會！！本來不想寫吐槽的話，但是投訴不回，就是很生氣！！

New refurbishment, feel of luxury, exceptionally clean, breakfast ample and cooked to order. We visited as a family but we were also visiting for business. Good sound insulation too. Staff helpful.

The location in the middle of Valletta was great and the room was exceptional with a private terrace high above the street. The breakfast was in the restaurant at street level and was a little haphazard. Orders were confused and the rolls stale.

We had a wonderful stay. The hotel location was perfect! The staff was great and accommodating. The manager Sonny was so wonderful. He went out of his way to help us with a little problem. I would highly recommend this hotel.

Really enjoyed our stay. The staff were all very friendly and eager to help. We had a spacious room with a very comfortable bed. Good breakfast with lots of choice - set us up well for a day of sightseeing! Would happily stay again

The rooms were nicely decorated and clean. The bed was comfortable. I had complimentary water each day and in the room tea/coffee. The breakfast included was delicious. Loved everything about my stay here. So glad I chose this hotel!

This hotel is amazing, very clean and everything was in place… the breakfast was delicious and the staff were really helpful and nice.. the roof top is amazing with beautiful view… would love to visit again its close to everything

The Cumberland is in the best location, next to St John co Cathedral. Very close to bus terminal. I got 6 days card and bus goes to everywhere. Super convenient. The hotel front desk is very friendly. The guy from Macedonia who works at front desk dragged my luggage and walked with me down to the street for ecab to airport at 4:30am. Greatly appreciated!! The room is great. Shower is strong. I have a balcony too. The breakfast is awesome. The hotel is very quiet. The only thing is few of my apps don't load if I use the hotel wifi, but it works when I use restaurant or airport wifi. Not sure if hotel wifi has some kind of filter. But general search on google or watch Netflix no issues at all. I strongly recommend this hotel. I will definitely stay there again.