ホリデイ イン エクスプレス バルパライソ IHG ホテル(Holiday Inn Express & Suites Valparaiso)

There were pros and cons to this hotel. The pros were that it was a well cared for hotel which can be tough to find these days. The people at the front desk, both check-in and check-out were nice. So was the woman running the breakfast bar. There were nice options for breakfast. Cons were that the hotel is in need of the update it is getting and that made the room seem overpriced. The pillows were uncomfortable.

Hotel room we stayed is outdated. Staff and breakfast were great! Treadmill in very small fitness center was broken.

Not sure if this is typical for Holiday Inn Express, but this hotel was amazing!! We got a better room for a more reasonable price than we would have elsewhere, and their breakfast is huge and varied.

We were a little concerned after checking in and going to our room to find the door open.

Always a good experience. Staff is wonderful. Room is quiet and clean. Breakfast has large variety of items for all diets.

Queen Beds are so fluffy and small, hard to sleep. TV is not in good condition. When turning heater, bad smell came from vent, and not maintained properly.

Me and my girlfriend went to stay at this hotel for an evening together and the staff was really kind and the place was really well taken care of. They’re also adding new things with construction so that’s cool ! Breakfast was very good. For sure the best hotel food I’ve ever had !

Everything was great! The only thing they can do better in the cooking for breakfast the cooker is a 3 star

Property was under construction so there were workers right outside our window. Our reservation for additional night we made over the phone was nowhere to be found so one night we had to all sleep in a king bed as we were told that nothing else was available. We also had to move next day from the room with king bed to another room with double queen-as originally booked. Breakfast was good and lady working for the hotel in the breakfast room was very nice.