ホテルからの返信: Dear Guest,Thank you very much for your kind review. We are happy to hear that you enjoyed the beautiful room and the pleasant atmosphere around the pool. We are also glad that the separate shower and toilet setup was convenient for your stay.We truly appreciate your feedback and hope to welcome you again on your next visit.Best regards,Reservation Team
ホテルからの返信: Dear TAKANO,Thank you for your detailed and kind review. We are delighted to hear that you enjoyed our quiet location, breakfast, and comfortable facilities. We truly appreciate your recommendation and hope to welcome you back again in the future.Kind regards,Reservations Team
ホテルからの返信: Dear RIA,Thank you for your kind review. We’re happy you enjoyed the breakfast, location, and our staff’s assistance with your tour. We also appreciate your feedback and will take it into consideration. Hope to welcome you again.Best regards,Reservations Team
ホテルからの返信: Dear Valued Guest,Thank you very much for sharing your kind feedback. We are delighted to hear that you had a comfortable stay with us. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back for another pleasant stay in the near future.Best regards,Reservation Team
ホテルからの返信: Dear Guest,Thank you for taking the time to share your detailed feedback. We truly appreciate your comments.We understand your concerns regarding the location and view, and we regret that these aspects did not fully meet your expectations. We also apologize that some of our facilities and breakfast selection did not reflect the standard you were expecting. Your feedback has been noted and will be shared with our team as we continue to improve our services and overall guest experience.At the same time, we’re pleased to hear that you found our staff friendly. Providing warm and helpful service is something we always strive for.Thank you again for your honest review. We hope to have the opportunity to welcome you back and offer you a more enjoyable stay in the future.Best regards,Reservation Team
ホテルからの返信: Dear Kamyshev,Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your stay, our service, and the bicycle rental. We truly appreciate your support and hope to welcome you again soon.Best regards,Reservation Team
ホテルからの返信: Thank you for your valuable feedback. We’re very pleased to hear that you enjoyed our location, breakfast, and found good value in your stay.However, we sincerely apologize for your experience with our receptionist during the late shift. This is not the level of service we aim to provide. Your comments have been shared with our team to ensure improvements are made.We truly appreciate your feedback and hope to have the opportunity to welcome you again and provide a better experience.Best regards,Reservation Team