When we got to our room, it was quite dirty, spiders, ants, lizards all in the room. Cobwebs everywhere. Stains on the door which we thought resembled blood. Staff seemed unbothered when we mentioned lizards etc in our room. We checked out after 2 hours and they wanted us to pay anyway.
翻訳
ゲスト
宿泊: 2024年4月
友人との旅行
3.0/5
投稿: 2024年5月24日
Great location, comfy beds and fairly good facilities but the rooms weren’t the cleanest. The pool was also pretty unhygienic and the breakfast provided wasn’t great as there wasn’t enough for all three of us (despite arriving within plenty of time). It’s fair to say the experience is reflected in the low cost.
翻訳
ゲスト
宿泊: 2023年12月
その他
4.0/5
とても良い
投稿: 2024年1月3日
Take the room with mountain view it is amazing , you could enjoy sunrise and sunshine...... Room is not luxury but have all that you need. It is close to pubs so take into concideration that could be noisy.
翻訳
ゲスト
宿泊: 2023年2月
その他
5.0/5
とても素晴らしい
投稿: 2023年3月28日
From the second I walked in the front door to check in I loved the place. The staff couldn't be friendlier or more helpful. The can sort out laundry, hiring motorbikes, organising tours, giving tips on where to eat and drink and of course directions to get there. It is situated right near one of the most popular bars in the area that carries on into the small hours. Having said that, my room looked directly at the bar, yet it was both private and quiet. I don't have a bad thing to say about this place, just so long as you aren't after the Hilton, you're still going to end up in a spacious comfortable room with everything you need.
翻訳
ゲスト
宿泊: 2023年1月
カップル・夫婦での旅行
1.0/5
投稿: 2023年2月8日
Avoid this hotel!!! They have charged us twice and STOLEN our money! We thought this was resolved as we were charged twice then the money appeared to be back in our account then the day we left it was gone!!!! We have been trying to resolve over several email exchanges and are now being ignored. Scammers and thieves - DO NOT STAY HERE!!
翻訳
ゲスト
宿泊: 2023年1月
カップル・夫婦での旅行
1.0/5
投稿: 2023年2月8日
I wanted to change my booking from 5 nights to 6 nights but it was cheaper to cancel the original booking and make a new booking, which is what I did. I cancelled the original booking well within the free cancellation period. By the time I arrived at the hotel, the cost of the original booking was returned to my credit card. As soon as I checked out the hotel, they charged my card again for the cancelled booking - so in total they have charged me for two bookings. During several email exchanges they said I needed to contact *********** for the refund which *********** denied. Then they said I needed to get my bank to request the money from their bank. When I asked for their bank's details, I got no response. I still have not received a refund and now they are just ignoring my emails. Disgraceful behaviour but I'm sure Karma will get them in the end. Bottom line - if you don't want to get scammed, do not stay at this hotel.
翻訳
ゲスト
宿泊: 2023年1月
一人旅
4.0/5
とても良い
投稿: 2023年2月5日
I booked seven nights at this hotel and arrived by train from Vientiane. The hotel is just behind another building. Some people have complained about not having a river view. I was on the second floor and only had a view of the building in front of the hotel. There are cafes and restaurants five minutes from the hotel with amazing views of the Nam Song River. I don’t think anyone should put off staying here because of the view. The front desk staff is very nice and helpful. They purchased my train ticket to Luang Prabang and provided transportation (for a small fee). The morning breakfast is eggs made to order, fruit, toast, rice, or noodles. During my stay, there was also Pho. The cleaning staff did a good job and I have no complaints about the hotel. Their main selling point is the location. Everything I wanted was walking distance.