Hotel Los Delfines

バーとレストランのサービスは素晴らしく、ビーチは小さい、Wi-Fiは常に利用できませんでした、部屋は良いですが時代遅れです、金庫は機能します、シャワーの水は常に熱いとは限りません、ゴキブリを数匹見ました床の上を走り回っています、食べ物は大丈夫ですが、肉はあまり良くありません、場所は良いです、全体的にエコノミーセグメントにとってはまあまあのホテル

私と彼氏は、この美しいリゾートに3日間行きました。11月15日から11月17日まで。スタッフとスタッフは素晴らしく、とても親切です。広報担当のMarbelis ❤️がいつも来て、すべてが大丈夫かどうかを確認してくれました。美しいリゾートで、小さくてとても居心地が良いです。このリゾートではまるで自分の家にいるような気分でした。朝、ビーチの景色を眺めながらコーヒーを飲むのが大好きです。さまざまなレストランやバーが徒歩圏内にあります。4月に2週間戻ってくる予定です❤️❤️❤️❤️ 4月にお会いしましょう

スタッフはとても親切で、必要なことは何でも喜んで手伝ってくれます。雰囲気も最高で、何度も泊まっています。ロケーションは最高で、タクシーに乗るか、目の前にあるココに停められます。本当に歩きたいなら歩くこともできます。ビーチは素晴らしく、いつも清潔で、ラウンジャーもいつでも利用できます。

Stayed here in the last week of January with my lady friend.. was a very inexpensive all inclusive. The hotel itself probably could use some renovations soon but the staff is amazingly friendly. Coffee bar has great coffee in the morning. Great drinks... restaurant buffet was normal Cuban fair but always fresh and tasty.. great omelets for breakfast... looking for a budget friendly hotel in varadero... I'd highly recommend!

WORST RESORT EVER!! Don’t waste your $$ staying here.. NO HOT WATER for showers for the full two weeks. Been to Cuba 6 times and never experienced this. Sheets not changed the full two weeks. Medication stolen from room. Reported to front desk.. didn’t care. Salamanders and cockroaches in room. Staff very rude except for two bartenders at the pool bar. Both younger males.. very nice. Some very shady Cubans staying here. Saw we had a few $$ as we bought his daughter some trinkets. Trying to lure us off resort. Again we reported it and nothing done. Big eye opener for us. Never Again!!

The only reason this is a one is because it can’t go any lower. My husband and I have stayed at Los defines several times in the past and, while it has never been top notch, the rooms were clean and food was ok for Cuba. Unbeknownst to us, it appears Sunwing had taken over ownership - well whether this was due to the change in ownership or other factors, the resort has gone way down. To start, we were initially given a room that stank of cigarette smoke. We asked to be moved and were given one that did not smell. There was no mattresses protector on the bed, showing the stained mattress underneath. We had to firmly request a top sheet as there was only a single sheet on the mattress and a folded blanket on the bed - similar to a prison. The pillow was flat and when I requested another, was told there were none. The room had no hot water. There were tiny ants all over the room. The air conditioning did not work after the first night - told the room attendant- it was never fixed during our 10 day stay. The fridge did not work and leaked water - told room attendant- she took one of the towels from the bathroom and left it by the fridge. The towels in the room were frayed and grey and the sheet, which were never changed, had holes in them. The hair dryer did not work and the bathroom shower stall was filthy. The nest of the tiny ants was in the corner of the bathroom. One morning I woke up to fine larger ants crawling all over the floor and up the curtains. The room attendant got rid of those thank goodness. Then it rained two days and all the water flowed down the walkway and into our room leaving a big puddle on the floor. Then the mosquitos came and, with no air conditioning, we had the choice of trying to sleep in a hot, 95% humidity room, or to open the windows to let some of the cooler night air in - along with mosquitos. As for the food - coffee was only available with breakfast. Butter for the bread was sometimes there, but never at dinner. With the exception of the one hot table, where they would fry pork or fish for you, everything else was cold - rice etc. the fish was very fishy so that was out - and the pork grizzly, so I basically had ice cream and fruit for dinner. When there was bread and butter, I would have that too. There was no cheese or cold cuts available except at breakfast. Water was the only thing to drink other than orange Fanta. If you drank, you only had wine an available once a week. You could go afterward to the “bar” to have coffee or cocktails, but the cold drinks were not alcohol free, other than Fanta. I could not wait for the “vacation” to end. The only good thing is the location in the centre of varadero. The beach was beautiful too. The staff were nice too, but all had an attitude of powerlessness, shrugging things off with a ‘This is Cuba’ . Why this resort would even be offered by Sunwing as a place to stay is beyond me. If you are a travel company offering vacation packag

I started my visits to Cuba from 1996. Been here many many times. I thought I saw it all. But Cuba surprised me again. My travel agency change my hotel last minute. So instead Club Tropical I went to Los Delphines. And I will tell you. I never see anything like that before. I usually give Cuba a credit. Life is tough. I understand. I’m helping a lot of people here. And don’t usually leave reviews. But in hotel for foreigners!!!! No hot water. Toilet ball falling on the floor. No bed sheets. When I asked for one so I can use it as cover. They told me they don’t have it. Not at all. All bed sheets and pillow cases are old and have mold. See photos. I found cockroach in bathroom. Food is horrible even for Cuba. Probably worse food I had in Cuba. I was booked here until 2 of January. But I’m leaving today to private house. Just went to have lunch. The guy who worked grill gave me an attitude when I asked him to prepare for me normal pieces of fish. Not fish tail ends he got left. Alejandro his name. Look what he surprised me with. And I also gave him a tip before hands. People in reception, coffee bar and cleaning lady were nice. Beach and location is great.

This hotel is simply the best! We are repeating travellers to this hotel for the past 4yrs! Where do I start the staff is absolutely amazing! The food is great!! The views are great! Also the best entertainment! Anything you need just ask they will all be happy to help! If you have a chance to go check out this hotel you won’t be disappointed!! Looking forward to the next trip! Ashley-Anthony

As a Canadian it is impossible to get food from the bar during the day every Cuban are allowed to get food but Canadian no …. The waitress are treating use like dogs …. Telling use there is no more room on they’re paper to take our order I would not suggest this hotel for any Canadian what so ever worst experience in cuba as of yet and I come here 6 Times a year