ホテル パルコ ボッロメオ(Hotel Parco Borromeo - Monza Brianza)

Altought the location and premises is amazing, The airconditioning was not working and the weather was quite hot. We stayed on the night of June 8. During the afternoon, We asked staff to print some work docs (out was a business trip). But the staff was quite rude and bevahed as if he was pissed off from our request. It looked like we were begging for charity, while we ended up paying EUR 10 for those pages!

This hotel is a hidden gem. The staff is extremely professional and super friendly and it's a plus that they speak English. The hotel is spotless, the complementary breakfast was delicious and super satisfying. The air there is extremely clean, the views are adorable and it was so silent at night that I rested like never before. I definitely recomend it.

Decent property The only thing that missing was the Air conditioner. Otherwise, the overall experience was good.

nice hotel, very simple. huge advantage is the AC in the room. fast WiFi . all other facilities are the most simple. shower is very small need to uograde some things. vert good local restaurants ( real local people) . If needed will certainly come back

I had an absolutely dreadful experience at this hotel! The staff was by far the rudest and most incompetent (definitely the blonde man during the morning) I've ever encountered. Despite booking 5 rooms 6 months in advance, upon arrival, two rooms were mysteriously unavailable. It took us hours to get them to even attempt to find a solution, and we had to come up with ideas ourselves. In the end, one couple had to sleep in a room without electricity for a night, while the other had to stay at a hotel 30 minutes away. Although we didn't have to pay for these mistakes, it was an infuriating ordeal. The next nights, everyone finally got their rooms, but the damage was already done. And let's talk about breakfast – the bread was so hard, you could use it as a weapon! On top of that, no one bothered to refill anything, leaving everyone unsatisfied. This hotel clearly lacks basic hospitality and customer service skills. I cannot stress enough how disappointed and frustrated we were with the entire stay. Avoid this place at all costs, unless you enjoy dealing with rude staff, booking mistakes, and bad breakfast. It was an absolute nightmare!

Very convenient location for those who want to visit Milan and stay away from crowds. Walking distance to train which goes directly to the center of Milan. Great selection of restaurants in walking distance from hotel. Will definitely come back

Parking was public parking infront of hotel. You need to pay via machine in parking lot of online via app. Parking is free at night time till 9am.

We stayed in this hotel as part of our tour that began in Melan. Our room was so small that we could hardly pass each other. The air conditioning was out of order so opening the window was the only option. This would have kept us a little cooler except that a group of teens/young adults gathered in the courtyard and made so much noise we had to close the windows. Thus, we were very uncomfortable with the heat. The restaurant was good but not great. This hotel also needs some TLC. The grounds are really pretty and could be beautiful with a little care. The same goes for the hotel. The fact that it was once a castle could be a draw for guests but they need to put some money and work into bringing up to the standards that travelers expect.

While staff was cooperative and helped us check in at 11pm and told us where to get food, the AC wasn't working in the room, but with windows open, it was manageable.