We arrived to be “ welcomed” by the rudest man by the revolving doors. He did not offer any assistance with helping us in, and then continued to loudly ask what we wanted, in front of other guests and staff. Shocking. When we went to take photos of the gorgeous reception, he arrives breathing down our neck. I asked if this was ok, to which he just glared. Other groups of aisan tourists arrived taking photos and he did not bother them or storm up asking what they were doing. Some welcome. I would never stay here again purely as this man is so rude and obviously does not even like people being in what he sees as his hotel. It’s the guests who pay the wages, so perhaps treat us a little more politely, or dare I say, just like a decent human being. We went on to stay at a far more superior and expensive hotel, where the welcome was gorgeous and everyone was made to feel welcome and at ease. I would not recommend this hotel, perhaps if this man was to leave then possibly. Really tainted the excitement to our long awaited holiday.
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Diana B
宿泊: 2024年8月
友人との旅行
5.0/5
とても素晴らしい
投稿: 2024年8月18日
I'm usually quite picky, but I couldn't find a sinThe cleanliness was impeccable, the bed was incredibly comfortable, and the shower pressure was perfect (a rare find in hotels!)gle fault with this hotelThe staff were always available but never intrusive
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levis501
宿泊: 2024年8月
カップル・夫婦での旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年8月11日
Beautiful 14th century old royal palazzo now a 5* hotel. Expensive, but great staff, excellent beds and pillows, and great service. The views from a balcony room overlooking the grand lagoon are great, as is the terrazzo restaurant on the roof top.
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Doug A
宿泊: 2024年6月
カップル・夫婦での旅行
1.0/5
投稿: 2024年6月23日
The restaurant staff was top-notch in friendliness and service, but this was offset by the terrible room location. The tour price was $991 and the list was $1,675. Our room however was looking into renovation tarps 4 feet away from both windows. We saw no Grand Canal nor Venice island. The desk would "gladly" upgrade us for another $500 a night. We and our friends with similar room never to return to Hotel Danieli
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Traveler09383357994
宿泊: 2024年6月
友人との旅行
1.0/5
投稿: 2024年6月15日
My friend was staying at the Danieli and invited me for a drink. The aggressive staff acted more like bouncers than welcoming hosts, and didn’t allow me to go up to the terrace. The staff were incredibly rude. The Cipriani is far better and attentively welcoming, treating all guests with utter respect.
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ゲスト
宿泊: 2024年4月
その他
4.0/5
とても良い
投稿: 2024年4月17日
Beautiful place and the food was to die for me and my husband really enjoyed the atmosphere and the place in general I recommend and the staff where lovely food was a little bit of a wait but me and my husband loved this place and I will be coming back.
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Daniel B
宿泊: 2024年3月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年3月13日
It’s everything you hear about (and see) in the movies and more. Everything is spectacular. Not just a hotel but an experience. I’m writing this review because even though I’ve stayed there with my wife about three years ago we still haven’t forgotten. And never will.
翻訳
ゲスト
宿泊: 2024年3月
その他
5.0/5
とても素晴らしい
投稿: 2024年3月1日
This hotel was a cherry on top in our journey in Venice. It is expensive - crazy expensive. But the ones who stay there rarely read Booking reviews ;) They now why they are booking it and what service they will get. It is high end, top notch hotel, a few steps from St. Marco square and nice Venetian Lagoon views. We had an amazing time here. The room is very nicely decorated, and the view from room and balkony to the Venetian Lagoon is worth the price. It was also very spacious and comfortable to spend time in it. Breakfast option is a great one, rich of food, great service, nice view, good feeling. We also tried local Restaurant Terrazza Danieli rooftop in the evening and were very happy with the service, food choice, atmosphere. Later you can enjoy live music and drink unique cocktails at Bar Terrazza Danieli. We also wondered via different floors and enjoyed the unique historical palazzo ceilings, furniture and spirit. We were greeted by special service, personal note upon arrival, bottle of Prosecco and a small Venetian delight for our celebration. All these small details counts! This is a place were you can really enjoy, relax and just stop for a moment from all the rush and buzz around you. Nothing to complain about except for some light noise coming through the windows from lagoon side. Windows isolation could be better.
翻訳
ゲスト
宿泊: 2023年12月
友人との旅行
5.0/5
とても素晴らしい
投稿: 2023年12月27日
The hotel is beautifully decorated as you walk into the lobby. We then went up to the top floor to the main restaurant for Christmas Day lunch. From the pink champagne to the risotto dish, everything was absolutely stunning. The views were incredible, as it was a lovely sunny day, we watched the sun set from the roof. The only disappointment was after getting out of the lift in the lobby, we took a couple of photos and the team member in this area came up to my friend and said “leave” she was pretty shocked but explained we had just had lunch upstairs and I went over and explained the same. He glared at us and said with his face and actions he did not believe us. We left feeling insulted. But our over riding memory is a fabulous lunch.