アマン ヴェニス(Aman Venice)

冰箱裏一切免費，各種小吃免費，早餐免費。房間很大，每個小用品，都值得細細品嚐。每位酒店的服務生都用最美的笑容來對待。住過最好的酒店。實在太完美！

訂的基礎房型，特殊十週年的紀念，到了説希望升級，結果是自費升級的。花了錢的房間當然更好，但是基礎已經不便宜了，這次紀念日過得相當奢華。 作為威尼斯八座宮殿之一的硬件環境，本身是值得專程體驗的人生目的地。服務人員也很熱情，酒店專門送了香檳，是一次完美旅程。

Well, I recently stayed at the Aman Venice, and let me tell you, it was quite an experience. Unfortunately, it wasn't the luxurious stay that I had hoped for. The staff seemed to be auditioning for the role of the Grinch, with their complete lack of cheer and unhelpful demeanor. I don't know if they were trying to win an award for the least helpful hotel staff, but they certainly succeeded in that regard. It was like they had all taken a course on how to make guests feel like they're a burden. On the bright side, the hotel did provide me with a valuable lesson in patience and resilience. If you can survive a stay at this hotel, you can survive anything. So, if you're looking for a challenge, go ahead and book a room at the Aman Venice. Just don't say I didn't warn you!

Despite the hotel's international status, I was disappointed with the level of service provided by the staff. Their unhelpful attitude was unexpected for a hotel of this quality and detracted from the overall experience. While the facilities were excellent, the lack of assistance from the staff left a negative impression.

While the facilities were top-notch, the lack of assistance from the staff was unexpected and left a negative impression. I hope that in the future, the hotel will take steps to improve its customer service and live up to the high standards expected of an international chain.

Ho recentemente soggiornato in un Aman Venezia di lusso e, purtroppo, ho riscontrato un servizio al di sotto delle aspettative. Non mi aspettavo un'esperienza così deludente da un hotel di questa qualità, ma il personale si è dimostrato poco disponibile e poco attento alle nostre esigenze. Mentre le strutture dell'hotel erano eccezionali, la mancanza di assistenza da parte del personale ha rovinato l'esperienza nel complesso. Spero che in futuro l'hotel possa fare di meglio per soddisfare le esigenze dei propri ospiti e offrire un servizio all'altezza delle aspettative.

I wouldn't recommend this hotel. A friend left an expensive bag and the staff was no help at all. It was a frustrating experience, and the lack of assistance was disappointing.I wouldn't recommend this hotel.

Non solo la magnificenza del luogo che non ha bisogno di commenti, ma le attenzioni del personale, qui siamo su un altro pianeta. Grazie ancora per questa magnifica esperienza, è stato sicuramente il mio compleanno più bello, un ricordo che rimarrà nel mio cuore per sempre. Staff una spanna sopra tutte le altre strutture di livello che abbia mai visitato

I have been to many Amans but this was my first visit to an Aman hotel in a city. And yes they got this one right too - Aman Venice is just PERFECT and I could not imagine there to be a better place to stay in Venice.