ランテルナ ディ マルコ ポーロ(Lanterna di Marco Polo)

Located just near the station to take boat, the location is very convenient. For the price and the rooms are comfortable and nearby have many restaurants and facilities. Also, they provide the hotel key and they are very kind to foreigners

The location was great. Friendly service at the front desk. Several issues wrong with the room. The refrigerator in the room didn’t work, the toilet seat was not properly secured to the toilet and kept moving. Pinching hazard. The carpet was old, spotted and very disgusting. The shower was filthy and didn’t seem to be cleaned in a long time. Dirt stains on tiles including mold in the bottom tiles. There was never a mention of endless steep stairs up to our room!! When the issues were reported, there was nothing corrected. The price for our room was way over priced!! Low end Hotel!! Not fit for dog and we will definitely not recommend this hotel to anyone!!

Fotos and description not matching the reality. Dirty and filthy. Carpet disgusting stains. Door to the room was marked as „Privat“?? Bathroom not in the room but on the floor - extremely small. No tables in the breakfast room. Coffee machine was marked with „out of order“. Reception was never occupied therefore a personal complaint was not possible. The most horrible experience with a ********** booking! I expect a full refund. Remove this hotel from your website and app!

Michael was very helpful.He provided information on how to go around and good restaurants. Lanterna is very easy to find close to Rialto and the Vaporreti. It was a memorable stay. There was no lift so prepare to carry your luggages and go up and down the stairs. It was a memorable stay.

Very good and comfortable rooms with perfect location, right in the middle of Venice with less than 5 mins walk to Rialto bridge and St. Marco’s square. Lot of breakfast options nearby and good connectivity to train station via boat service.

We enjoyed our stay at Lanterna di Marco Polo. It was initially a bit confusing as there was no check-in staff for our arrival around 6pm. However, we did receive an email with instructions to help us get access into the building. The staff member the next morning was very helpful & kind—thank you! Room bedding & decor is quite outdated, but the room was clean & the air conditioning was great. There are no elevators, so if I were staying here again I would request a room in a lower level especially if one is traveling with heavy luggage &/or has a hard time with stairs in general. It’s conveniently located within a 3-4 minute walk to water transportation. Everything is fairly walkable in Venice, and we found excellent restaurants & shopping within minutes of the hotel.

This is a boutique hotel a few minutes walk from the Rialto Bridge in a very central location. We stayed for 3 nights and had a lovely stay. The hotel is on 5 floors with no lift and a winding staircase, so is unlikely to be suitable for someone with limited mobility. It dates from the 1400s and is full of classic features. Our room was very clean, quiet and comfortable with a good shower, fast internet and tea and coffee facilities. Michael, the manager was extremely helpful and friendly from my initial booking via email and when we were staying. He booked an excellent restaurant for us one night and suggested some good places to visit. An excellent host. We had no problem accessing the hotel using the provided access code and instructions. Thoroughly recommended.

Office is only open until 1:00 pm but I was sent several messages from Anna on how to get in the property which was straight forward and easy. Michael and Anna were extremely helpful throughout our stay and the hotel is on the Centre of Rialto which was walking distance to everything. The Rialto bridge is a 5 minute walk. Great location and super helpful staff.

The check-in was easy and the receptionist was extremely pleasant and helpful when we had questions.