ベストウェスタン グローバル エクスプレス(Best Western Global Express)

I want to be honest the hotel is a little old my family didn’t feel confortable staff was really good location is not far from hotel restaurant closes early we arrived around 9 pm and we had to drive around to find a place to eat

I travel a lot for work and this room is probably the worst that I've ever stayed in. The bed was rock hard, the AC remote control didn't work until I replaced the batteries with my own, the toilet never wanted to flush completely, and the shower was atrocious. The shower head was filthy and broken, the handles almost fell off, and there was a film on the shower floor before I got in it. No view to speak of and if I wasn't flying out in the next 10 hours I probably would have left and found another place to stay. As it was, the 8 hours spent there was more than enough.

Very disappointed with this property being labeled a Best Western. Staff was nice. Room and area disgusting. Mildew smell in the room. Mildew on the curtains, plumbing bad, cold water pressure low. Towels are dingy. Wifi didnt work. Tv screen distorted and not working properly. Hallways dark and scary. We got this room because of the proximity to the airport. We checked out the same day because of the room condition. We got an Air Bnb instead for triple the price but for a good night sleep. Read other bad reviews after the fact, we completely agree with the bad reviews, except the staff was nice.

Quite disappointed, rooms had a strong mold smell, dirty bathroom especially the sink. The toilet would get stuck and not flush sometimes. Food at the restaurant was flavorless except for the kind server he was great.

The place is ok staff seem kind of rude and mean

We reserved a bus as transportation, but nobody came. The driver took the keys and wasn’t around. We had to tell the front desk lady to call a Taxi. Then the taxis never showed up so had to go to the street and look for one. Almost missed my flight.

The front desk lady was very rude with a attitude.

Staff was rude and unhelpful. The main reason why this hotel was chosen was because of its shuttle service to the airport, a service they declined to offer. Last time this hotel will be used.

Unreliable internet causing non existent WiFi.