Had a great stay here, clean room, friendly staff, and bed was somewhat comfortable.
The only negative would be the breakfast was just ok, but do like the fact that it is included with your stay
自動翻訳
William
2023年12月28日
Front desk was friendly, quick and efficient. Pool and hot tub are outstanding. Room is large and clean. Couldn't ask for a better experience
自動翻訳
Kathleen
2023年12月26日
We ended up not swimming or using the hot tub but we did check them out and they looked very nice! We loved the hot breakfast buffet! So many options! We forgot things in our room and the staff was able to locate one of them and brought it to the front desk, they were very kind and understanding. Had a great experience will definitely be staying there again!
自動翻訳
Ida
2023年12月23日
When my husband lay down on the bed it flipped up in the air and nearly overturned. We investigated and there was a screw loose and an iron piece of the frame had fallen off. There was a grape rotting under the fridge. The toilets don’t flush well and ours got stopped up even though we didn’t put anything inappropriate into it. The pool and staff were wonderful however.
自動翻訳
Wilma
2023年12月22日
Nice staff and well appointed hotel. Excellent breakfast.
The only improvement suggestion is bed sheets! The fitted bed sheet was too small and slipped off in the night.
自動翻訳
James
2023年12月9日
The staff was amazing, you could tell they had a good working relationship. They made Christmas fun for kids by hiding an elf to find and had a hot chocolate table at night. Breakfast was Great with hot oatmeal and not your typical plain scrambled eggs but omelette. Would stay another night if our flight wasn’t leaving so early from Syracuse.
自動翻訳
king chen
2023年12月4日
It is quiet and convinient to access to Rochester. I am most impressed that they serve breakfast at 6 am Sunday morning. I am an early riser. We had a extra quest who came in at the last moment. The sleeping sofa in our came in handy. The front desk was prompt to bring us an extra blanket. I wish that we can use their gym and in door swimming pool. We came in too late and needed t get to Rochester early Sunday morning. If I can get in at 4 pm, I would like to use their gym. It is a very nice hotel.
自動翻訳
Ambre
2023年11月28日
Overall, property was decent and the staff was friendly. You could tell this was an older hotel and our room was outdated and definitely showed signs of age and use. Shower/ bathroom was dingy and hot water took forever and water pressure was lackluster.