ホテルからの返信: Dear Shiheiheiya,Thank you very much for sharing your feedback! We are delighted to hear that you enjoyed our convenient location, the beautiful view, and the friendly service from our team.We sincerely apologize for the inconvenience with the bathroom and air conditioning during your stay. Your comments are very important to us to ensure such issues are addressed more promptly in the future.We hope to have the opportunity to welcome you back to SO/ Vienna for an even more comfortable and memorable stay!Warm regards,Christian E. Klaus, General Manager