I stayed here for one night. from the start I wanted to have breakfast reception staff came up to me and asked to store my luggage in the luggage store in an unpleasant way. It was like I was not human. By saying sushh... you are blocking my way. And breakfast starts at 7.00 am I entered the restaurant at 6.58 am and might as well wait inside. But I was kicked out in a very unpleasant way and had to wait outside. Truly the most unfriendly staff I have ever met.
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宿泊: Jul 2024
その他
1.0/5
投稿: Jul 22, 2024
Zero air conditioning. Like others have said, it’s nice and air conditioned in the lobby get to a room and it’s very hot. Front desk refused to accommodate us elsewhere. Front desk came into the room and claimed it was cold. This was after being moved from the 3rd floor to the second and ran into people in both floors who were complaining to the front desk of the same issue
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宿泊: Jun 2024
その他
2.0/5
投稿: Jun 25, 2024
First Positive: Breackfast is really good, small selection but decent stuff, coffee can be improved is garbage, but all rest is lovely, kudos for the centrifuge Positionwise can't say nothing, very well positioned. Bad staffs: Reception is DIY kind, the receptionist stares at you meanwhile u do theyr job filling up data. Ackward, better a no reception at all that this weird pantomime. Rooms are dirty, my blanket had a nose leak encrusted and the wall was full of pencil scribbers. Bar is pretty basic but at least barman was fun.
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宿泊: Jun 2024
カップル・夫婦での旅行
4.0/5
とても良い
投稿: Jun 1, 2024
Overall this is a very nice hotel with modern spacious rooms and good value. The downside is typical of many hotels in Austria; no tea, coffee or kettle, no microwave, no iron/ironing board, saggy mattresses and saggy ‘sleepless’ pillows, you will be charged 10 Euro’s for every hour you check in early, and 5 Euros if you want an extra room key for your partner (these two items are definite wroughts), the restaurant dinner meal is average quality (and don’t expect a table cloth or cloth napkins), and there is no concierge service - so don’t expect any assistance - even if you have travelled thousands of kms or have a disability - tough luck, no help provided - indeed all the staff we met seemed always reluctant to be helpful - they were just too busy or perhaps didn’t want to be working there. Finally, the location is well away from the city centre, so you will need to use Uber, push bike or walk and tram (by the way it’s easy to get lost and takes longer than you will anticipate). On the bright side, there is underground secure parking for your bike/car and the buffet breakfast is excellent - indeed the best we’ve had in Austria.
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宿泊: May 2024
その他
4.0/5
とても良い
投稿: May 9, 2024
a budget hotel , a very clean hotel on budget,when you take a average cost package from a great service company like Cosmo,they provide you clean everage hotel with few amenities like bed and breakfast properties, but over all a nice experience
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宿泊: Jul 2023
その他
5.0/5
とても素晴らしい
投稿: Jul 24, 2023
For a 3 star hotel this is excellent. A large room with Aircon and spacious modern bathroom. The only thing missing would be a electric jug and 2 cups. We asked for an additional chair as we are a couple and only 1 chair in the room. Not sure why a room for 2 would only have seating for 1. This was promptly supplied. Very friendly helpful staff who spoke adequate English. Breakfast is excellent with a large selection and good quality. Would recommend staying here.