ラファエル カイザー - プレミアム アパートメンツ シティ センター

ラファエル カイザーに2日間滞在しましたが、すべてが素晴らしかったです。スタッフ、アパート、ロケーションは最高です。

Important Note: We did not stay at the apartments as planned. We were scheduled to travel to Vienna for the Taylor Swift concert, but the show was canceled. We reached out to the hotel to see if they would work with us on getting some type of refund, but they refused because it was short notice. I understand that business is business, and that's the risk you take for booking a non-refundable rate, but this wasn't a run-of-the-mill sickness or delay in travel plans. There was a terror plot that was (thankfully) uncovered by officials, which resulted in the cancellation of all 3 concerts. I would have appreciated some consideration of even a partial refund given these extreme circumstances. The apartments look lovely, and the location seems ideal. We will be in Vienna again, but unfortunately we will not consider staying here based on this experience.