On 11.12.2022 at 17.00 I asked the receptionist, probably Dana, to use one of the hotel's meeting rooms for a joint meeting with 14 people staying at the hotel. We rented 7 rooms for 4 nights for one hour only for a joint birthday celebration for one of the guests who were with us. It is not possible to sit in a hotel room with such an amount of The people immediately received a third answer claiming that the meeting rooms were empty but ready for tomorrow.. despite all my requests and even after I promised that the room would be clean and tidy at the end, the receptionist immediately gave a third answer and did not try to help with my request. I did not receive any treatment or attempt to give a solution to my request. It's a shame we rented 7 rooms in the hotel .. there is no consideration for the guests or their requests I personally will not take this hotel again .. service and service does not exist in this hotel it's a shame
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Patricia
2022年12月4日
This is a great location in Vienna. We were able to take the train from the airport and it was very easy. We walked the whole city and were very close to many Christmas Markets. Our tours even met right around the corner of our hotel. The hotel was clean, quiet and the staff was friendly. The breakfast was great and the beds quite comfortable. I would stay again.
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Howard
2022年12月2日
Excellent stay. Nice, large room. Wonderful breakfast, great location next to Opera and central to everything. Staff was very friendly and helpful.
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Sheryl
2022年11月30日
Lovely ambience. Friendly and helpful staff. Very comfortable bed and pillows. Lots of choice at buffet breakfast. Very central position for transport and Christmas markets. Will definitely stay again if returning to Vienna.
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Anne
2022年11月26日
Staff so helpful and friendly small help would have been for me grab rails over bath breakfast very goid
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kelly
2022年10月8日
I requested an early check-in for a meeting and they were able to arrange it. The staff are friendly and very helpful. The hotel is like going back in time. It is a beautiful building.
The rooms are a bit small (but doesn't really matter as you are out most of the day and evening!) and the room was quite hot. Opening the window was not an option as the street below can be very noisy. There is a standing fan provided in the room.
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Jeremy
2022年10月6日
Not luxurious, but very comfortable. Fabulous location, very helpful staff, good bathroom, comfortable bed, good wifi. Only negative was a very strange double door on the room.... Outer door can only be locked from the inside and inner door can only be locked from the outside. So can't leave one person in the room when the other person goes out, without locking them in.