欧州ではMotel One があるところでは迷うことなく利用するという方針ですが、今回久しぶりにウィーン・ハウフバンホフに5泊しました。 ハウスキーピングが気にはなっていたのですが、今回は全く何もしていない、という事態に遭遇。たまたま午後3時頃に帰ってきたので、ハウスキーピングのマネージャを捕まえることができたけれど、ちょっと遅かったら、そのままになっているところだった。ハウスキーピング・スタッフの確保には苦労しているのだろうけれど、今後こうした事態は増えるだろう。 フロントに全くハウスキーピングに関する備えがないことは問題だ。
bloodbubble
宿泊: 2024 年 5 月
一人旅
4.0/5
とても良い
投稿: 2024 年 5 月 6 日
I moved to this hotel on my final night in Vienna as I had an early morning train to catch from Vienna Hbf. The hotel exceeded my expectation - it’s bigger than I expected with 15 floors and the room is decent sized, comfortable and clean. However it lacks amenities - there’s no mini refrigerator and kettle. Didn’t bother me though as I was only staying a night.
翻訳
6/10
ゲスト
宿泊: 2024 年 10 月
その他
5.0/5
とても素晴らしい
投稿: 2024 年 10 月 13 日
Last year we stayed at the Motel One near the Opera, but since this year we were using Vienna as a hub for some day trips nearby we stayed here. It was a very good choice. The staff were are friendly and helpful. The room was well-designed, clean, and reasonably large. There is no breakfast but there is a large grocery store in the train station across the street.
翻訳
Drsmikey
宿泊: 2024 年 8 月
家族旅行
1.0/5
投稿: 2024 年 8 月 8 日
Horrible hotel which has taken a disgusting approach to my family heading to Vienna for the cancelled Taylor Swift concert. The receptionist was extremely rude and there is a zero tolerance approach to any cancellation or partial refund, this is despite other brand hotels taking a more compassionate approach. Unfortunately for Motel One, we use these for our business account too. They will be removed when I’m back and will be boycotted. See social media for other issues with this hotel! Lots of people in a similar situation with this hotel, whilst others are taking a more pragmatic approach. Avoid at all costs!