Wonderful stay, beautiful & spacious room, really nice and comfy and perfect location on one of the most famous streets in Vienna!
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stefano
2023年10月22日
It was fine, overall, but the TV channels didn't work, the A/C wasn't working, and I had to ask for the cleaners to clean the room.
Also, the breakfast room is sub-par.
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Marcela
2023年10月8日
Large and comfortable rooms. Very accommodating staff. It is not that close to the museum quarter in Vienna, but the location is very good . Lots of shops and restaurants close by.
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Leolit
2023年9月28日
1. The room we got had dirty walls and spiders coming out of the ceiling.
Even after room cleaning service the toilet wasn't cleaned and there were spider webs on the ceiling.
2. Room cleaning service missed our room one day.
3. We asked for late check out (an extra 1 hour) and we were told no problem, but when we came to the room to get checked out they locked our key to the room (forgot that we asked late check out) and asked for extra payment for late check out even though they didn't say anything about extra cost when we asked for the late check out.
4. Breakfast was good but nothing you won't get at any other 4-5 star hotel, service at breakfast was good.
5. Location was the only feature of the hotel that was really great, possibly best Location in vienna.
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Kyle
2023年8月15日
Property location was great - in the middle of the city so very convenient. However, the property is on the older side and a bit run down. A/C wasn’t super strong so you might have issues during peak summer time (when we stayed). The hot water also suddenly went out one morning while we were showering. Someone from the maintenance team came & checked but was not able to figure it out. Ended up showering in an un-used room.
Overall, wasn’t terrible but was not super positive either.