ホテル デル リャノ(Hotel del Llano)

Las personas que atienden lo hacen muy bien el hotel falta modernizarlo tipo campestre

The view of the mountains is beautiful, the sounds of birds in the mornings, nice pool , Olympic size, clean rooms, clean bed sheets, good air conditioning in the room, excellent breakfast. Very well located in front of the hill bringing fresh cool air to a very hot city.

The room was really nice The breakfast that was included was great

Terrible conditions. No hot watter. Very old rooms. Not even dinner service after 9 pm.

Old hotel, alot of noise from outside gets into the room. we stayed for 1 night, the day we stayed there was a wedding that ended around 1 am, the noise was very loud and I couldn't sleep until the wedding ended. We asked for the wifi password, they told us the password would be in the room. we got to the room, there was no wifi password. We tried to call reception, the phone was not working. When walked to the reception, asked for the wifi, they told us they don't know it and they were going to send the IT guy. We told them to fix the phone, we went back to the room, no one came. We went again to the reception. After 30 mins, a "guy" came in, gave us the wifi and took the phone for "repair" we never came back. We went out that night, and we told the receptionist, again, that we needed the phone in case we need something, emergency etc. She said that if it was OK that someone enter the room without us being there to "repair" the phone, we said ok. We came back, and the phone was not "repaired". So customer service = 0, the worst. Next morning, breakfast was 3/10. Bottom line, I do not recommend this hotel not even to stay 1 night. Stay away from here.

BIEN, PERO LE FALTA MUCHO MANTENIMIENTO

Good location

Limpieza y atención EXCELENTES! Juegos cama y toallas : perfectos! Desafortunadamente parte exterior DE TODO el hotel incluyendo comedor : demasiado descuidado. Falta mantenimiento de pintura. Al llegar eso impacta negativamente. Aire acondicionado habitación y sillas terrazas: terriblemente deteriorados

Buen hotel con excelente ubicación. Buena relación costo beneficio.