ホームウッド スイーツ バイ ヒルトン アトランタ - ガレリア / カンバーランド(Homewood Suites by Hilton Atlanta - Galleria/Cumberland)

Comfortable

私たちの家族はここに 1 泊して休息し、翌日フロリダへの旅行を続けました。私たちは午後10時頃にチェックインし、次の日は早朝5時頃に出発することになっていたので、朝食を逃すことになりました。レイブンはとても素晴らしかったです！彼女は冷蔵庫に入り、私の3人の子供たちのためにたくさんの朝食アイテムを取り出し、持ち帰り用のバッグに入れました。彼女は素敵でした！私たちの短期滞在を思い出に残るものにしてくれて、レイブンに感謝します:)

駐車料金は1泊7ドルでした。私たちの部屋は 1 ベッドルームでしたが、スーツケースを寝室に立てかけて閉めておく必要がありました。部屋にアイロンがありませんでした。 4人で宿泊する部屋を予約しましたが、部屋にはタオルが2枚しかありませんでした。寝室の明かりはベッドサイドのランプ2つだけだったので部屋は暗かったです。

滞在は良かったです。ホテルの従業員、いいですね。おいしい朝食。行きたかった場所へのアクセス。ベッドの快適さはまあまあでした。

The room was dirty we found a rotting orange in the room. One of the drawers was completely broken and couldn't be opened without falling apart. One of the door handles was only holding on by 1 screw. The doors that were supposed to close the bedroom off from the living room could be opened from the other side due to the lock being mounted incorrectly.

We had to change rooms when we first arrived due to air conditioning not working. We then got moved to a room that had dirty/ used blankets and mold on the pull out couch mattress. Outlet was burnt from what appears to be an electrical fire. Dirty air vents and furniture that was falling apart. Almost all the furniture in both rooms we were in were falling apart. This is my first ever stay at a Hilton hotel and may be my last ever.

Staff was friendly, rooms were clean and well stocked but were dated with no usb charging ports and inner doors and carpet need to be repaired/ replaced. Breakfast was decent

The staff was AMAZING...this is an older hotel which was evident in the bathroom...shower was not 100%clean

Mercedes at the front desk was absolutely amazing. She was patient, detailed about the amenities on the property, efficient, and accurate! I really enjoyed her at the front desk. There is a young man that assisted as well apologies I can’t remember his name but he was on the shift with Mercedes at time of my arrival. Thank you all for a safe experience.