ハンプトン イン ノーフォーク/バージニア ビーチ(Hampton Inn Norfolk/Virginia Beach)

Room was very clean and the bed was almost perfect for softness. On a scale of 1 to 5 for firmness with 1 being really hard and 5 being super soft this was about a 3 or 3.5. Several areas were being renovated which we were there but the crews didnt start until mid morning so our sleep wasn't interrupted as were working late nights and sleeping in in the morning. The breakfast are was one of the areas under renovation so breakfast was being served in the lobby but they still had a good selection of hot and cold food and enough tables for everyone. We will be return to Virginia Beach soon for work and most likely be staying here again

Room curtain wouldn't open, refrigerator frozen and covered in ice. Chair stained, sink in bathroom leaked whenever water turned on. Front desk person said she would change my room and apologized. Room inspections of two other rooms uncovered similar conditions. Was advised hotel will be undergoing makeover and was apologized two again.

Check in was great. Some corners of the room aren’t totally clean but mostly great.

Overall my stay was very good. Matt was friendly, very accomodating and professional upon our arrival. The room that we stayed in #230 was clean and comfortable. The bathroom needs a bit of an upgrade. A couple holes in the walls and a very noisy, barely functioning fan were our only gripes. The breakfasts provided on both days were spectacular. Kudos to the cooks/chefs who provided us with meals. Service was on time and efficient. Checkout was quick and easy.

It is great place to stay and clean. Lobby personnel was great and i will be coming back to this place again when I am in the areas again.

Went to check in and they would not accept my check card so I couldn’t even check in. Offered to pay in cash and do a different card for security and he said that was not acceptable. I will never stay with Hampton Inn again. Went right next door and the hotel had no problem at all with my card and saved me about 90$ as he gave me a discount for my inconvenience with Hampton Inn. It was 9pm in a city that I was traveling to with my daughter for a sports event and I cannot express the level of upset this caused to my daughter when I came out without a room. They should be ashamed of themselves!

The staff was very friendly, bed very comfortable the only little thing was the shower wasn't strong enough beside that I was very satisfied will stay again

Overall, the only thing I didn't like which has little to no impact on my opinion of Hampton Inn was the leaking shower faucet. Other than that, our room was clean, quiet, and breakfast wasn't bad. The location put us within 20 mins of Va Beach and other places we wanted to go so convenient. If I ever go back to Va Beach, I would not mind staying here again. Only way I'd choose different is if I find a hotel with an ocean view.

Clean, safe and great customer service. Nick at the Front desk does an outstanding job!