アルクヨン リゾート ホテル & スパ(Alkyon Resort Hotel & Spa)

We had a great time, wish we could have stayed more! Definitely coming back, very clean, breakfast and dinner buffet options were good and the service was really good.

I cannot fault the staff for their friendliness and efficiency, especially Anna in the restaurant who went above and beyond everyday. Our room, block 6) was dated and basic and the cleaner did not clean every day and changed the towels infrequently. Our bed linen was not changed during the week’s stay. The balcony door had a broken lock, and being on the ground floor this was concerning, but after telling reception it was repaired that day. Breakfast was acceptable although all the fresh fruit was covered with syrups (unacceptable for a diabetic) with pears etc hidden behind the counter. Most of the choices were only average but better than the dinners which were poor and lacking in imagination. Even the Greek salad was unpleasant with lettuce bulking up the dish. Meats and vegetables were overcooked and had been standing a while, so cool and desserts were pure sugar, Generally I cannot see how this is rated a 4/5 star hotel.

Really nice resort hotel. We stayed for only one night and in winter so did not use most of the facilities but they looked great and this should be a wonderfull place to stay in the summer. The beach is also just across the street and looked lovely. Nice breakfast and buffet dinner.

Stayed in this hotel for the week on an organised tour and I must be staying in a different place than the reviews. The hotel is lovely. Everything is spotless, great food and been looked after very well. Have really enjoyed my week's stay and would recommend to anyone and would return.

This is definitely NOT a 5 star hotel. Accommodation is below expectations and the service as well. Rude and not helpful at all!!! Facilities are not as the pictures in the website and the food is lower than standard

I visited alkyon hotel in July. Although it is high season, all employees where very friendly. Rooms are clean . The food in the hotel is very good. In the gardens , there is plenty of place for children to play. Three swimming pools are extraordinary for everyone to enjoy summer holidays

The staff is not well trained. We sent an email prior to our arrival which was never replied. The front desk staff was polite but not professional & not efficient. We asked to be moved in a cleaner room and we were given another room as an upgrade but it was also dirty (hair, shampoo (?) remains in the bathroom especially, dirt on the walls), with outdated bathrooms, & outdated furnishing. I get that the building and facilities are old, but I don't get why it was not properly cleaned. The manager who showed us the new room gave me the feeling that he just wanted to get rid off us and had no interest to know what bothered us. No accountability. The spa service was ok but understaffed and also not well trained in terms of communication with the guests. For example we asked for two sessions of 1-hour massage treatments (back to back since there was no second therapist on Monday shift) and the reply was that they can do two sessions of 30 minutes back to back because the therapist will get tired! It was impressive enought that the therapy was interrupted a couple of times cause there was noone at the spa reception & the therapist on duty had to leave the room twice to check who is shouting at the front desk! Still the massage itself was very good. In the morning buffet, the lady on duty informed us that they could provide fresh hot omelet after having filled our plates with the cold omelet and other untasty food. I don't like wasting food so I refused. A hair was also in my meal.

We arranged a couples weekend away. We wanted to relax and get some spa treatments. The place is spacious, has nice grounds, plenty of warm water all day and night long. The facilities seem outdated. The rooms were not as well maintained, the air-condition was noisy and there were dusty corners and surfaces. The breakfast had good variety but some foods were not freshly made. During our second day we could easily identify that the buffet served foods from previous day, like pies and cooked foods. Also, we had spa treatments both days, which were not value for money.

Outdated property. Friendly staff