ハイアット プレイス ワコ(Hyatt Place Waco South)

高速旁邊，自駕非常方便。 靠近高速一側的房間，隔音比較差，建議入住時要求不要靠近高速。建議提前備好耳塞。

My 2 small daughters and I checked in around 730 pm the night of our stay, and upon getting to our room and getting settled in I realized the fridge was not cooling. Adjusted the dial, made sure it was plugged in, waited 2 hours and it was hot. Not coming on at all. I called down to the front desk and was told I could give them our bag and that they would put it in their employee fridge or they would call back to see what could be done. Around 10pm, 2 employees show up, verify it isnt working, offered again to take our food and medication (needed to be refrigerated), i polietly declined again, so they brought me ice to keep in my bag overnight. I was told they had other fridges but needed a manager to "ok" us getting one. I was also told that upon check out, we would be compensated for our troubles and loss of food etc. I dis not ask for that, the 2 emploees in my room said that. Next morning upon check out, the lady at the desk sees nothing of any of this noted (which is bothersome that 2 employees are in a guest room for a maintenance call offering to take my things but no notation of this was made), i have to beg to leave my contact info for the manager, called later that day and the next, still never spoke to a manager. And not to mention breakfast doors closed at 840 (not 930) which was a bit inconvenient seeing as all extra food and lunches brought were lost because of not having a fridge. We have stayed here and other Hyatts before, will not be doing so again.

Nice hotel close to shopping and multiple restaurants. Hotel staff very friendly. Rooms clean and comfortable.

The breakfast is usually really good but it seams they are going broke. They had nothing. Just a coupke of slices of bread. We were told the truck did not arrive. Same story for both nights we stayed.

Everything was great with the following exceptions ... the bathroom door stuck on the track, the water pressure in the bathroom sink was low and the bathroom sink drain was very slow.

The bathroom floors have no rugs, and the shower floor was extremely slippery, they had no mat whatsoever! Killed one cockroach, had a broken shade, the sofa bed was dismal at best and the street light outside of our window flashed all night long! Will not be back even if it's cheaper.

This hotel had an opened bar at the check-in counter (which did not look very clean). The elevators and carpets need cleaning. The hallways were dirty and smelled dusty. The room had paint peeling off the walls and packing tape across the ceiling. Also the walls are paper thin. Did I say the walls are paper thin?

Slightly disappointed. There were not enough towels. I’ve machine broke. Door to room broke.Tv service was no good, coulyeven stream and staff didn’t know how to help. Breakfast was poor. Better at LaQuinta.

Not the worst place but our room had some issues. Our toilet had a problem flushing, or door had a problem closing all the way, and some light bulbs were out in my room. I heard every pounding step of the room above us. On the plus side when we addressed the issues with the staff they were very quick to respond