We stayed here for a couple nights and it was perfect for what we needed. It was clean, quiet, and convenient. The staff are excellent and very friendly and helpful. I lost a room key and they just gave me a new one without any issues. The breakfast is one of the best I’ve seen in a long time. Lots of food and drink options. We would stay here again if we’re in the area.
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maria
2024年3月4日
I did not like that they charge parking fee. Waukegan is a small city. Plenty of parking space around a the businesses in the area.
I will not be choosing this hotel for future stays
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Thomas
2024年2月18日
Checked in 4 hours after check in time and room was not cleaned from previous guess. Next room assigned, doors wouldnt ooen. Not a good check in experience after a 10 hour drive day.
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Caryn
2023年12月29日
Everything was good but the mattress was hard as a rock! It was so uncomfortable that my husband woke up in pain this morning.
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Max
2023年11月18日
carpet at the lobby you can see stained, when you are out of the elevator need a lot vacuum. chair in the room was wiggle not even safe to sit
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Mary
2023年11月13日
One night stay while traveling. Clean room, comfy beds, good breakfast, nice staff. Only recommendation would be to have better lighting in our room; 'twas a bit dim. Otherwise, it was a nice stay.
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Michelle
2023年10月29日
The property was only ten minutes away from the Naval Base, so it was accessible and convenient for PIR graduation.
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Andrew
2023年10月27日
Great hotel room but the receptionist upon arriving was HORRIBLY RUDE. I greeted her first and she replied “wait one minute”. Those were her first words. I asked for a triple a discount and she replied “I don’t know, I don’t do discounts at night”. She NEVER ONCE looked at us. She just stared down at her screen the entire transaction/check in. It’s hard to get past such horrible customer service after driving five hours and looking forward to a good nights sleep.
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David
2023年10月11日
We had a great stay. We were up there from Orlando to attend our daughter's Navy Bootcamp graduation. David and Lana at the front desk were incredibly helpful. We would definitely stay there again if we were in the area in the future.