Property was good, however I specifically requested a room near a lift or on the ground floor, as my wife has difficulty in walking any distance .Was not informed that this was not possible, and was given a room furthest from the stairs/lift (Room 135) This left my wife in a lot of pain and discomfort on a daily basis.
We should have been informed of this, that being the case we would have cancelled the booking.
自動翻訳