Absolutely five star customer service, room decor, room amenities, comfort, cleanliness, convenience, location, price, parking, breakfast. The hallways and elevator look shoddy otherwise it would be a five star hotel!
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Verified traveler
2024年1月30日
Elevator did not work during entire visit. After telling us this, they gave us a room on the 2nd floor. Did not have enough rooms keys to give us 2 which became an issue when making plans with family. There was food on the floor by the mini fridge. The beds were HORRIBLE.
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Verified traveler
2024年1月3日
Room was fine, but the breakfast was not that good. I should have made a waffle instead of having the eggs and sausage. My wife drinks decaf only and she said it tasted like it was leftover from the day before.
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Zefnia
2024年2月11日
Great location clean friendly service everything is in walking distance and nice room
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Valerie
2024年1月2日
This place was 20x nicer than the doubletree by Hilton at sea world in Florida. Definitely will stay again
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Stacia
2024年1月1日
The staff was wonderful, breakfast had good options. The room was nice, clean and spacious. I would stay here again.
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Kalisha
2023年12月25日
The toilet leaked. The lady at the desk this morning has very poor customer service skills. The bathroom wasn’t cleaned hair was all over the bathtub.
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Kheira
2023年12月17日
I liked the cleaning and the front desk services. I didn’t like the loud guests in front of my room.
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Reyna
2024年1月22日
The staff was so helpful and the inside pool and jacuzzi were definitely pluses!