Verified traveler
2023年6月19日
From the beginning, after booking the hotel, the hotel staff was rude, cold, and awful when I inquired and tried to book their hotel shuttle service. Then when I arrived to check-in the hotel staff was just as rude, cold, and awful, and I felt like I had to lock up my luggage until the room was able. They refused to let me use the restroom. The whole experience was terrible even though the hotel itself was in a good location. I will never stay at this hotel again. Supposedly a 5 star hotel, but was the worse hotel out of 9 hotels when less stars
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