Service needed a little more class, Had an incident regarding getting locked out of my safe and it wasn't handeled very professionally and no follow up was provided by the hotel, even after escalation to corporate.
翻訳
ゲスト
Mobility Accessible Two Double Room with Tub
宿泊時期: 2025年9月
ファミリー
6件の口コミ
7.5/10
投稿日: 2025年10月19日
The hotel is conveniently located with easy access to major highways. The property itself is clean and tastefully designed, with a modern elegance that adds to the overall comfort of the stay. The on-site bar offers a good selection of drinks at reasonable prices, which was a pleasant surprise.
However, there are a few areas where the experience could be improved. For one, there were no complimentary bottled water provided in the room, which is something many travelers might expect. The closet in our room was extremely small, just large enough to hold a single safe, and oddly, there was an open hole in the ceiling of the closet — possibly part of ongoing maintenance or unfinished work, but it was a bit off-putting.
Soundproofing was another issue: we could clearly hear conversations and movement from the hallway and adjacent rooms. Additionally, we were woken up twice in the early morning by loud rumbling noises coming from behind one of the walls — perhaps from nearby mechanical equipment like the heating system or elevator, though we couldn't confirm the source.