Nylo Providence Warwick, Tapestry Collection by Hilton

今回の予約にはかなりがっかりしました。ホテルスタッフの挨拶はシャワーのように冷たかった…いくら水を出しっぱなしにしても温まらなかった。壁も床もコンクリートの地下室にいるような気分でした。ヘアドライヤーなどの簡単なアメニティはどこにもありませんでした。おまけに、午前7時に1階の窓のすぐ外で工事が始まりました。朝食用のリンゴは 1 ドルです。絶対にここには二度と泊まりません。

The hotel was cute & Nothing out of the ordinary. The parking lot is across the street and not well lit at night. The rooms do not come with a refrigerators or microwaves however, there is a microwave on each floor in a common area. Also bring a pair of house shoes or thick to wear in the room the floors are concrete and get very cold.

Loved the cool industrial style. Nice little bar and restaurant on site. Friendly staff, convenient location. Room was clean - awsome shower.

Easy to get to close to attractions. Could hearing all the pipes draining when others would use their bathroom or showers

While it looks really cool the property isn’t very well Maintained. In our room the heater was so noisy that I was awoken even with ear plugs in. We ended up sleeping with the heat off. When I told staff she apologize and that was it. Additionally , the “rain shower” shower head was cracked so you were instead basically pressure washed directly on your head. If you’re looking for a cold room, with no privacy, heating, a painful shower, and poor service- this is your place. On the plus side, the bed was comfy!

Christopher checked us in and did a great job. A follow-up text from him asking if we were happy was a nice touch. This is a real fun property, very unique with its industrial feel. Management and staff should be proud of their efforts for making this hotel a great place to stay.

We love staying at Nylo. We used to stay multiple times a year for various celebrations and trips. It’s been quite a while since our last stay and so much has changed unfortunately. The bar is tiny now they walled off the back and it almost looks like they just store things there now…It was super dark, as they had most of the lights off. There’s no longer a pool table so there’s really nothing to do in there except try to sit at the tiny bar top or one of the dinner tables. Their menu used to be very gluten friendly in their little restaurant. That is no longer the case and I was stuck with ordering a $14 salad that was 90% arugula with a few tomatoes and some cheese. The server was super slow, but she was also by herself and the bar top was full. My husband tried to order an espresso and was told the machine was broken. Our room was perfect, as it usually is. Super clean, had a nice big comfy couch. We stayed in the suite. The pillows are not very comfortable tho. They’re super thin. I do love that check in now has a snack section, along with drinks. That’s a big win as a lot of the restaurants around were closed by 10pm on a Saturday! The overall stay was great but there’s just a lot missing from the old Nylo. We used to hang in the bar and play pool, have snacks, instead we had to go elsewhere for fun. There minimal artwork on the walls now but still holes where it all used to be. The lobby used to have things to do and big comfy chairs and now it’s very minimal.

I booked a room with a king size bed and a walk-in shower as a treat for my husband who has cancer. He needs handicap accessible spaces now and NYLO had everything we needed. His only complaints were that the room felt cold to him (that was my fault, I didn’t think to ask that the heat be raised before we checked in; David is always cold now) and he went home early because he said he had a bigger TV at home. The bed was VERY comfortable and the staff was excellent. Thank You.

Great vibe. Amazing check in staff. So easy. So friendly. Beautiful hotel & situation on River. Great room & shower. So cool.