ザ・リッツ・カールトン ジョージタウン - ワシントン D.C.(The Ritz-Carlton Georgetown, Washington, D.C.)

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沒有泳池，服務一般，國內桔子酒店水平。不要網上訂早歺。高架橋邊上，不建議。

I’ve never been to a hotel where the hospitality and customer services were higher than the sky itself! I was greeted at the door, brought up to the room, and a lovely maid came in every three hours to see if I like the towels to be replaced. I told them that I was good for the rest of the week, but she came back with a water bottle with chocolates. Such a sweetie! I really enjoyed the customer service and the attention that we have received at the hotel. I was able to walk around in the neighborhood and meet some of my friends. The bed was amazing, I loved the bath, and the toiletries that came with the room. There is no question that I am coming back, believe it or not

Unbelievable that given Marriot was founded by Mormons that they charge $50 for you not to have alcohol in the room. This is absolutely absurd and promote alcoholism. I stay over 120 nights a year in Marriot and have never heard of an absurd policy like this. Brett, the manager on duty was totally rude and un understanding and really needs to be retrained in customer service, especially around former alcoholics. I hope he feels good if he contributes the death of people through drunk driving through his policy.

The Ritz never fails to when it comes to luxury accommodations and a staff that meets your every needs. I had the opportunity to visit this hotel and the staff was so kind and attentive. In addition the room was well appointment and comfortable. Also a great location close to dining and Foggy Bottom!

Overall it was a good hotel, the staff were courteous and there for you to help. The room was spacious. I only had one issue on lack of calrity about breakfast situation. I got the breakfast included option and when I got there they said it covers up to $60. When I got the bill later they charged me full amount, so I called and they said it only covers up to $30 and they would fix it. Lack of consistency and clarity is the reason I give them 4 stars and not 5

I came here for a deep tissue massage and got an okay massage that was not a deep tissue. I had specifically asked for a therapist who could provide a high level of pressure, so not getting that was disappointing. Another bizarre thing was that the spa attendant had laced all the water with flavor packs which was absolutely disgusting. Our therapists kept giving us water, and we had to keep pouring it out. I complained about this, but the attendant insisted because she was adding a naturally derived sweetener, it was okay. It was not okay. Don't do this.

Beautiful hotel, wonderful service, top-notch staff! Our stay was perfectly wonderful!