The place was clean and comfortable. But I booked 4 months in advance and at that point asked to be moved from a double room to a queen room and when I inquired again upon check in the man at the desks response was that they were fully booked. While I understand that, they were certainly not fully booked when I initially booked my room and requested this change.
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Susan
2022年8月19日
The hotel was clean and beautifully decorated. The staff was friendly & helpful. The concierge accompanied us to the top floor to view WDC view at night and informed us on the details of renting the banquet room for private occasion celebration.
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Michael
2023年1月17日
The service was excellent in all areas, our room felt a bit small. Room service was fast and food great.
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Sean
2022年7月23日
Hay Adams is a classic luxury hotel. With all such hotels, amenities can be lacking. Service is excellent. Rooms will need a refresh soon. Location
Is amazing.
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Susan
2023年1月22日
Beautiful, historical hotel. The staff could not have been more professional and attentive.
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Gregory
2022年6月25日
This is one of the most elegant, gorgeous, perfectly located and excellently staffed hotel experiences I have ever had. And I've had many. Well done, Hay-Adams. Your reputation precedes you!
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Marshall
2022年8月23日
Hay Adams is the most customer-friendly hotel I have ever stayed at. The staff goes above and beyond to make your stay awesome!!