ザ グラハム ジョージタウン(The Graham Georgetown)

The rooms were small but it's an old building . Location was amazing for downtown Georgetown and Georgetown university ( my daughter had a college tour).

Staff were very nice and helpful. Hotel was centrally located with many restaurants and places to shop.

We came specifically for this hotel, as we had been before. The management has changed and it shows. Our sink was clogged and never fixed after asking. We had a portable cooler in the room with a duct that ran out the window… we could never get it to stay attached so there was just this 4” opening in the window. The day staff was friendly and helpful but the rest never even engaged. We were welcomed with a hello… nothing more. That visit several years ago was a treat, this time it was just a regular hotel.. nothing upscale or inviting.

There were only two rooms with soaking tubs. I asked for a blanked and got a duvet cover. The heating system is very dry and the rooms could benefit from a humidifier. Great roofdeck and very friendly front desk.

I had an issue with housekeeping. After 4 calls our room was never serviced/cleaned. The drinks were way over priced on the rooftop. But the speakeasy was great.

This property is in a great location for enjoying the things Georgetown has to offer. The staff went out of their way to be friendly and accommodating. We loved our room and amenities that came with our room. We spent 3 nights and enjoyed our stay. There were a few minor maintenance issues that could use attention but we will stay here again when visiting the Georgetown area. Be aware, however, that the bar and restaurant on the rooftop includes an 18% gratuity on the bill. This was not disclosed to us and we ended up adding an additional 20%. Othrr Dr than this, we enjoyed our time at the Graham.

Room was oddly dirty, with construction debris and trash in the patio area. Large tip for housecleaning and a note asking for clean up did not yield desired results, although the tip was promptly collected. No wi-fi was available in my room. Pick up of trash and recycling does not appear to be part of housecleaning, as none were picked up in my room during a three night stay. A water leak from the room above and subsequent protracted clean-up were an unpleasant surprise, with no alternate room or at least a discount offered by the management. I stopped by the rooftop bar to drown my hotel sorrows in a pint of beer, only to find out that there is no draft beer available. Not sure what to make of this place...

The Graham Hotel of Georgetown is an exceptional hotel. I’ve stayed several times here, and on the last visit, I became quite ill, and everyone was very helpful in setting up another room for me to extend my stay, and they checked up on me to see how I was doing. Great customer service!

The location of this hotel is the best that it has to offer. Easy access to shopoing, restaurants and transportation in historic Georgetown. The hotel room was just ok. Several cob webs in the room and no working AC. A portable unit was fitted in the room. Awefully loud and had a hard time keeping the room cold enough. Weather during our visit was mild ( mid 70's) would hate to be there in the summer. Hard to sleep well with the noisy machine going non stop. Housekeeping was disappointing. They didnt come to the room the last 2 days we were there. Definitely not a 4 star hotel.