ソンダー ザ クインシー(Sonder the Quincy)

#好評#對房內採光，梳洗用品，安全性，鄰近店舖，交通方便程度，性價比滿意；不错的公寓式酒店，房间干净整洁，洗衣做饭都很方便，出门就有自行车，骑车去国家公园、超市很方便，步行3分钟就有购物商场，wifi也很快。

非常理想好住宿

Studio apar**ent was very well outfitted for longer stays with ability to cook and all necessary kitchen items. Garden level room had quite a lot of street noise but a white noise machine and ear plugs were provided. The biggest issue I encountered was a smell of sewage coming from the pipes in the bathroom and kitchen, perhaps not an issue in higher level rooms.

This hotel might not be for everyone. For me it worked fine. Had one issue upon arrival that they took care of very quickly. But keep in mind there is no front desk with staff and no daily housekeeping service.

the code didn't work to use the elevator. The hotel forced you to open an account with them and then bombard you with their marketing

There was hair on the bed, likely from the previous hotel guest staying in the room. Otherwise the property is close to the metro and in a very walkable neighborhood.

Very conveniently located and easy to access. It was nice to have a full kitchen and everything I needed for an affordable stay.

Profits over guest needs! Do not stay at this property. They knowingly reserve noisy rooms and sneakingly hide behind a disclaimer that the property is in an area with loud nightlife. They address the noise problem by giving the guest a white noise machine and earplugs. Yes, really! I suggest looking for another hotel in the area that is more guest centered. The Sonder Quincy customer service app representative needs to improve on their professionalism. They need more general customer service skills training. The Sonder hotel management is greedy and make it difficult to receive a refund if you complain about the noise. They shame the guest into thinking it is their fault for not reading a hidden disclaimer. This tough-love approach should put them out of business.