メルキュール ニューカッスル ジョージ ワシントン ホテル ゴルフ アンド スパ(Mercure Newcastle George Washington Hotel Golf & Spa)

It was a good hotel. Although when we booked for a king bed it was actually two single beds joined which wasn’t comfortable. Overall good.

Hotel is nice, well equipped and staff are very friendly. Well situated also.

Was changed rooms because the first was one was too cold .. the second one was marginally warmer and I was woken up by the cold multiple times throughout the night .. the bedding had tears in ... The lamp shades on the wall lamps were broken .. absolute dump .. will never stay again

Room very tired repairs to ceiling all patchy. Bath tub smashed was polyfilled. Shower head filthy spraying everywhere. Bed lumpy tv 10yrs out of date lacking quality you normally get at mercure

Another work stay at The George Washington. Normally always good but lost my dinner order for over an hour last night !!

Stayed in a room next to a flat roof that had an air conditioning unit that ran all night (noisy) and possibly above a toilet because again, could hear the air hand dryers on & off all night. But bed was lovely & staff amazing!

Really like the hotel but annoying the room didn’t get serviced once in a 4 night stay. Tried ringing reception for more towels but didn’t answer so had to go down. A lot of hotels have gone like this since Covid but prices have gone up

Live wires in bathroom. Got a shock(Photos) Reception is a joke. Lazy and can’t be bothered. I even called the main number and no one answered. If emergency was needed and no mobile connection, what would have happened. Smelly bathrooms. Not clean. Beds are very uncomfortable. Old bedding fraid, Pillows are all stained and horrible smell. Kids running up down all night. Called reception done nothing. Until midnight banging on doors, screaming etc No security for guess. Bar was closed for 2 days while events took place had to sit in restaurant while people had dinner. Very uncomfortable. Angry staff. And angry wedding bouncer/doorman. Staff in all areas not trained throughout.

Bed was not a double, but a twin with a thin mattress topper. No support and kept falling between the gap. Very uncomfortable to say the least Noise terrible from the stairs that run all along floor 1 with people coming in and out during the night Normally first room number represents the floor, so room 206 would be floor 2, but not here so that ls confusing. TVs are from the late 90s, about 22" inside Fridge was leaking and full of water on the bottom Low standard to say the least but in general clean