カントリー イン & スイーツ バイ ラディソン スティルウォーター ミネソタ(Country Inn & Suites by Radisson, Stillwater, MN)

One woman of the entire cleaning staff spoke English which is very difficult to have to pull out your phone everytime you need a towel or to

Good price and okay accommodations. Towels were thin, and it took more than one to towel off after a shower. Breakfast area not clean, and selections mediocre. Elevator had a problem, and bound up as it reached the 3rd floor. This caused the elevator to make a scary loud bang as it reached the 3rd floor, teamed with a drop of the elevator. Room heating and cooling were a bright spot and keep the room very comfortable. Likewise the friendliness and helpfulness of the staff were great.

They gave us a room with a severe ant infestation and torn up carpet. We decided to check out early and have not been able to receive a refund.

I was made to feel very uncomfortable after spending almost a month there and spending a large amount of money I was told when I booked another room that it was extremely dirty which was not true they had to vacuum and change the bedding which by the way everytime I asked for my bed linens to be change they would change the sheets but NEVER the comforter, after saying I was dirty the staff tried to make me feel bad for staying as long as I had been because if there taxes they would have to pay more or something. Why is this the guests issue?? I don’t own the hotel and should not be talked at about it’s finances that is very inappropriate. The one who I simply adored and was super nice to me was holly just a delight to see everyday and Ryan he’s was soooo nice two of your best people. They should be promoted they know how to make feel feel good. The one manager with short hair and glasses was so snotty to me the entire time and only when I look down my nose at her like she me did I get some respect. She actually told me she got in trouble for showing some curtisy in letting us stay past check due to us making another reservation….how is that okay the her boss punishes her for showing a longtime guest curtisy? The last morning I was there JOAN the manager asked me if my stay at the hotel was coming to an end??? I felt so unwanted like a burden to your hotel I just can’t even begin to say. I was again told about the taxes and they are just trying to avoid them..

There was dried blood on our toilet when we got here, there are dead and live ants on the floor, the shower has only a little pressure and doesn't get very hot, and the sink is falling out of the counter, fridge doesn’t work so $75 worth of food went bad. Someone else’s cherry Pepsi under night stand. Hair tie by bed. Dry blood on the comforter.

Perfect stay! We spent time for post-christmas sales and just needed a place to stay overnight. Once arrived we were so impressed by the room, lobby, doorside parking.. and did that whirlpool And pool feel just perfect! So convenient to walk to nearby restaurants and we even found a great deli and a taproom down the street! Breakfast served FREE was amazing!! Seriously this will be our new go-to escape!! Coffee always on, i felt comfortable and safe too.

Receptionist was very rude , i went downstairs to get some water and he was super rude to me ,i dont remember hes name but you should take an action against hes behavior with the guest , my daughter and I we ha e the worst experience in your hotel , other than clean hotel

It was wasy to check in. Only thing i didn’t like was where it stated door was always locked must use key badge was not true, it was not locked.

Overall this hotel was decent for what we paid. Breakfast was maintained and had a few different options. The hot tub was very very hot, and the pool was also super warm. The bathroom towels were my biggest complaint as they are about the size of a toddler and there is only 2 in a room. Our bedroom flooring was ripped up in spots and a hole in the wall and noticed water damage on the ceiling. It was cleaned to what they could do. Staff were nice and check in/out was smooth