Decent hotel, good customer service. Water in the bathtub wasn’t getting very hot, so they immediately sent an engineer and gave me another room
翻訳
ホテルからの返信: Dear Guest,Thank you for choosing Pullman Weifang and sharing your honest feedback about your stay! We’re delighted to know you found our hotel decent and our customer service up to your standards – providing attentive support for every guest is always our top priority. We sincerely apologize for the inconvenience caused by the insufficiently hot water in the bathtub. Your comfort matters greatly to us, and we’re relieved that our team acted promptly to send an engineer and arrange a new room for you. We have followed up with our maintenance department to conduct a comprehensive check on the water heating system of the relevant rooms. We look forward to welcoming you back to Pullman Weifang Fuli for a smoother and more enjoyable stay next time!
rusydi anuar
スーペリアクイーンルーム(ワンダプラザ+ストリートビュー+快眠マットレス)
宿泊時期: 2025年9月
出張
6件の口コミ
10/10
とても素晴らしい
投稿日: 2025年11月7日
Great place to stay. Clean, spacious, comfortable. however the room service food isnt so great. Can be improve in the future. Will repeat if visiting the town again.
翻訳
ホテルからの返信: Dear Guest,Thank you so much for choosing Pullman Weifang and taking the time to share your valuable feedback! We are thrilled to hear that you enjoy our clean, spacious, and comfortable rooms – this is exactly what we strive to deliver for every guest’s stay. We sincerely apologize that our room service food did not meet your expectations. Your comment is highly valued as it helps us identify areas for growth. We have shared your feedback with our culinary and service teams, and we are taking concrete steps to improve. We are committed to refining our services and hope to surprise you with an improved room service experience then.
ゲスト
スーペリアクイーンルーム(ワンダプラザ+ストリートビュー+快眠マットレス)
宿泊時期: 2025年9月
一人旅
63件の口コミ
6.0/10
投稿日: 2025年10月29日
The pool, sauna and jacuzzi are in bad condition. I booked the hotel for relaxing by the pool, but the overall condition was low. The rooms was ok.
翻訳
ホテルからの返信: Dear guest, first of all, we are truly sorry that your stay did not provide the relaxing experience you expected. We especially regret falling short of your expectations, as you specifically booked our hotel for the swimming pool, and we feel deeply remorseful about this. We will optimize our facility inspection and maintenance mechanism to prevent similar issues from recurring, striving to provide every guest with a leisure environment that meets their expectations. Thank you for your honest feedback and also for acknowledging the acceptable condition of the room. Your opinion is a crucial driving force for our improvement, and we look forward to the opportunity to serve you again, allowing you to experience our changes and sincerity.
Gui Milani
スーペリアルーム(ベッド2台)(ワンダプラザ+ストリートビュー+快眠マットレス)
宿泊時期: 2025年8月
出張
21件の口コミ
5.5/10
投稿日: 2025年9月16日
The hotel is not bad but a bit old and the dinner and breakfast buffet not so fresh and not so many options. The staff was very kind and helpful
翻訳
ホテルからの返信: Dear Guest,Thank you for choosing Pullman Weifang and for candidly sharing your feedback. We sincerely apologize for the issues you mentioned, including the outdated hotel facilities and the need for improvement in the quality and variety of the buffet. We have promptly forwarded these concerns to the relevant departments and urged them to conduct an assessment and implement rectifications.We truly appreciate your recognition of our staff's friendly service, as this is the greatest encouragement for our service team. We will actively address our shortcomings and look forward to providing you with a more satisfactory stay experience in the future.
ゲスト
スーペリアクイーンルーム(ワンダプラザ+ストリートビュー+快眠マットレス)
宿泊時期: 2025年3月
出張
12件の口コミ
10/10
とても素晴らしい
投稿日: 2025年4月22日
Very good hotel
翻訳
ホテルからの返信: Dear Guest,We very much appreciate your comments regarding your stay at the Pullman Weifang It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Brenton Thomas
スーペリアクイーンルーム(ワンダプラザ+ストリートビュー+快眠マットレス)
宿泊時期: 2025年1月
出張
18件の口コミ
10/10
とても素晴らしい
投稿日: 2025年2月17日
The Pullman Weifang is always my hotel of choice in Weifang, The European menu in the Cafe is a life saver serving anything from German sausages to burger or pizza to steaks. The buffet is equally good in the main restaurant where I enjoyed great lamb chops and drinks are included in the price which is a welcome relief. The hotel is located next door to a nice shopping mall and the rooms are large and spacious. The gym is extremely well kitted and the pool is amazing.
Great stay at the Pullman, only for one night but could have stayed many more, excellent service from all staff. Highly recommend!
翻訳
ホテルからの返信: Dear guest, thank you for staying with us. Your approval is the best encouragement for our staff. We look forward to welcome you back in the future. Pullman Weifang
Ng Kar Kui
エグゼクティブデラックスツインルーム(床から天井までの窓+カプセルコーヒーマシン+スマートトイレ)
宿泊時期: 2024年11月
ファミリー
12件の口コミ
9.5/10
素晴らしい
投稿日: 2024年12月29日
My family is happy with the stay
Looking forward to another visit.
Probably the best hotel in Weifang and conveniently located.
翻訳
ホテルからの返信: Dear guest, thank you for staying with us. Your approval is the best encouragement for our staff. We look forward to welcome you back in the future. Pullman Weifang
Good location! Great room, nice service. But a bit pricey given the 3rd line city status
翻訳
ホテルからの返信: Dear guest, thank you for staying with us. Your approval is the best encouragement for our staff. We look forward to welcome you back in the future. Pullman Weifang
ゲスト
スーペリアクイーンルーム(ワンダプラザ+ストリートビュー+快眠マットレス)
宿泊時期: 2024年1月
ファミリー
19件の口コミ
10/10
とても素晴らしい
投稿日: 2024年2月22日
this is our 2nd time staying at this hotel. we booked 2 rooms for 4 pax. we tried the chinese restuarant at level2 and dishes were great! recommend anyone staying at weifang to stay at this hotel.
翻訳
6/8
ホテルからの返信: Dear Valued Guest, Sunny Greetings from the International Kite City ,Weifang. Thank you for choosing Pullman Weifang for your recent stay with us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our products and services. Thank you again on behalf of my team for sharing your experience and we are looking forward to welcome you back soon!
Yvonnesdyt
スーペリアルーム(ベッド2台)(ワンダプラザ+ストリートビュー+快眠マットレス)
宿泊時期: 2024年3月
出張
49件の口コミ
10/10
とても素晴らしい
投稿日: 2024年5月17日
World-class customer service of hotel staff. Great hotel location to tourists. Nice view at night. Free breakfast with lots of options. Good and enough parking space. Lots of convenient stores and shopping centers nearby.
翻訳
ホテルからの返信: Thank you so much for your kind words! We're delighted to hear that you enjoyed our world-class customer service, convenient location, beautiful night view, delicious free breakfast, ample parking, and the nearby conveniences. We strive to provide the best experience for our guests, and your feedback encourages us to keep up the good work. We look forward to welcoming you back again soon.
MVY
スーペリアクイーンルーム(ワンダプラザ+ストリートビュー+快眠マットレス)
宿泊時期: 2024年8月
夫婦・カップル
40件の口コミ
10/10
とても素晴らしい
投稿日: 2024年10月1日
My 3rd tike in this hotel. Always love staying here.
翻訳
ホテルからの返信: Dear guest, Welcome to Pullman Weifang. We value your visit and will do our utmost to make your stay comfortable. Thank you for choosing to stay with us. Pullman Weifang
Traveller_1
スーペリアクイーンルーム(ワンダプラザ+ストリートビュー+快眠マットレス)
宿泊時期: 2024年7月
出張
18件の口コミ
9.0/10
非常に良い
投稿日: 2024年9月19日
best hotel in weifang for business travellers
翻訳
ホテルからの返信: Dear guest, thank you for staying with us. Your approval is the best encouragement for our staff. We look forward to welcome you back in the future. Pullman Weifang