アクーシュラ アコモデーション(Acushla Accommodation Esplanade Living Self Check-in Self Check-Out)

Living area was excellent and facilities very good. Mattresses seemed old or too hard. Windows facing the sea we’re not that clean.

Sorry to say but the worst place we have ever stayed in. Don’t think the cleaners bothered to clean any of the bedding. Blood stains, make up stains, body fluid stains on every sheet , doona, pillows and cushions. I have photos to prove it. The Blood stain on pillow was the worst. There were white stains on black sheets, and brown stains on white sheets. When the shower is turned on - it floods the bathroom floor. The stench from the toilet was over powering. The location was lovely but I hope they are more strict on the cleaning regime. It ruined my family Christmas holiday. I’m still waiting for reply for a refund for the first night when we couldn’t sleep on any of the bedding . We were refused a full refund as we did not want to stay for another night after checking in late the night before. The only compensation was getting cleaners out to take all dirty bedding away and give us clean bedding. Which ruined my plans for that day. We only stayed for 3 nights - I hope Acushla accommodation take this review seriously and clean their property and fix the bathroom so family can enjoy their holidays .