ホームウッド スイーツ バイ ヒルトン シンシナティ / ウエスト チェスター(Homewood Suites by Hilton Cincinnati/West Chester)

The room was nice besides the peeling wallpaper in the hallway. The room upstairs was also ver noisy. We tried to call the front desk, but the phone in our room also didn’t work.

Clean hotel with a friendly staff. OK on the breakfast, nothing to write home about but the comfort and the way the rooms are set up is amazing for sleep. We had a great time.

Friendly staff. Great breakfast. We loved our two-day stay. Would definitely come back. Bonus: super convenient location for enjoying a weekend in West Chester.

I thought this would be one of the better hotels. I’m originally from Cincinnati but have been coming back last 8 yrs on and off and what I remember West Chester was always considered one of the better neighborhoods. I travelled with my daughter so I picked a more expensive place that I knew to be good because I stayed at the mason location before. Well the first night I noticed an ant in the bathroom. I just killed it but didn’t think much because it was only one or so I thought. The next day I noticed my daughter crouched down looking at something on the floor and when I got up to see what she was looking at it was multiple ants all over the bathroom floor by the closet and sink! When I called down to report it, the front desk person just said “I will send housekeeping up.” I’m like what is that going to do and he was like well “they can exterminate if necessary.” Then I said with us and our stuff still in the room!? Then he going to say well do you want to go to another room? I mean you would have thought that would have been the first thing out his mouth! Then they had the most dirty Duvet and mattress pad on the bed. I was so disgusted I had been so tired traveling that the night we checked in I didn’t get a chance to really clean my room and change out the sheets as I normally do and I regretted it the next day! I wish I could upload my pictures and videos. The only reason I gave a 3 star for overall is because the new room they moved us to was cleaned to my liking

Great hotel. The beds were a little to firm for me. The hotel was very quite and clean.

We had a king size bed in the room, bed was comfortable and room was clean. The hot breakfast was very good. I would stay here again.

Hotel was very clean quiet. Our check in staff was very efficient. Our room was great for our needs and clean. Everything worked in our room. Only complaint is the bed pillows are flat and unsupportive. Otherwise we had a great stay for the weekend.

We had a really nice stay. Would stay there again. The bed was comfy room was nice and the people were friendly.

Fabulous stay. The room was perfect for a suite with a living room area separated by a door from the bedroom. The common area for breakfast was wonderful, very modern and updated with lots of light. My kids loved the pool.