ホテルからの返信: Dear Guest,Terima kasih banyak atas ulasan yang detail dan kepercayaan Anda untuk kembali menginap bersama kami. Kami sangat senang mendengar akses hotel yang strategis dekat exit tol serta pilihan tempat makan di sekitar, termasuk menu restoran hotel, dapat memenuhi kebutuhan Anda. Kami juga senang kenyamanan ranjang, selimut, bantal, serta kelengkapan kamar seperti teko pemanas air, kopi, teh, tisu, dan peralatan mandi sesuai dengan harapan Anda.Mohon maaf atas ketidaknyamanan terkait kondisi closet yang Anda sampaikan; kami akan segera menindaklanjuti dan melakukan pengecekan agar dapat diperbaiki. Kami juga berterima kasih atas apresiasi Anda terhadap harga sewa yang terjangkau.Kami menantikan kesempatan untuk menyambut kedatangan Anda kembali di lain waktu.Warm regards,Management Hotel Samala
The location is close to high way so, little bit noisy. Not many choices for breakfast. No eggs station. Bed is Ok.
翻訳
ホテルからの返信: Exceptional👍Dear Guest,Thank you very much for your wonderful rating. We truly appreciate you taking the time to share your feedback, and we are delighted that your stay met your expectations so well.We look forward to welcoming you back in the future.Warm regards,Management Hotel SamalaSangat cocok untuk yang mencari kenyamanan.Dear Guest,Terima kasih banyak atas ulasan yang Anda berikan. Kami sangat senang mengetahui bahwa tempat kami dapat memenuhi kebutuhan kenyamanan Anda selama menginap. Hal ini merupakan apresiasi yang berarti bagi kami untuk terus menjaga kualitas layanan.Kami menantikan kesempatan untuk menyambut kedatangan Anda kembali di lain waktu.Warm regards,Management Hotel Samala周围比较方便,有商场菜市场,酒店感觉比较老了,但是价格便宜啊Dear Guest,感谢您抽出宝贵时间分享您的住宿体验。我们很高兴听到酒店周边交通便利,靠近商场和菜市场,能为您的行程带来便利。同时,关于您提到酒店设施略显陈旧的部分,我们已认真记录您的意见,并将持续改善设施与服务品质。我们也很高兴性价比获得您的认可,这也是我们一直努力维持的方向。期待未来能再次为您服务,并为您带来更好的住宿体验。Warm regards,Management Hotel SamalaThe location is close to high way so, little bit noisy. Not many choices for breakfast. No eggs station. Bed is Ok.Dear Guest,Thank you for sharing your detailed feedback with us. We apologize for the noise disturbance due to the proximity to the highway, as well as for the limited breakfast variety and the absence of an egg station, which we understand may have affected your overall experience. Your comments have been duly noted and will be shared with our team for further improvement.We are glad to hear that you found the bed comfortable, and we hope to have the opportunity to welcome you back with an improved experience in the future.Warm regards,Management Hotel Samala
匿名ユーザー
デラックス ツインルーム
宿泊時期: 2026年4月
友人同士
20件の口コミ
10/10
とても素晴らしい
投稿日: 2026年8月2日
Nice hotel ♥️♥️♥️♥️
翻訳
ゲスト
デラックス キングルーム
宿泊時期: 2026年7月
出張
3件の口コミ
10/10
とても素晴らしい
投稿日: 2026年8月8日
Near to the mall, supermarket, and etc
翻訳
ホテルからの返信: Dear Guest,Thank you for your positive review. We are glad to know that you found our location convenient and close to the mall, supermarket, and other nearby facilities.We truly appreciate your feedback and hope to welcome you again at Hotel Samala Jakarta in the near future.Best regards, Management Hotel Samala Jakarta
ゲスト
デラックス キングルーム
宿泊時期: 2025年10月
夫婦・カップル
1件の口コミ
6.5/10
投稿日: 2025年11月7日
An average hotel but located nearby a shopping mall and market. Buffet breakfast nothing to shout about
翻訳
ホテルからの返信: Dear Guest,Thank you for sharing your feedback about your stay at Samala Hotel Jakarta.We are pleased to know that you appreciated our convenient location near the shopping mall and market.We also take note of your comments regarding our breakfast selection, and we will review this with our culinary team to enhance our offerings.Your feedback is valuable for us as we continuously strive to improve our guest experience.We look forward to welcoming you again with better service and improvements on your next visit.Sincerely,Management of Samala Hotel Jakarta
MariahMawi Sutrisna
デラックス キングルーム
宿泊時期: 2025年8月
一人旅
31件の口コミ
10/10
とても素晴らしい
投稿日: 2025年11月2日
Such a lovely experience! The team went above and beyond to make our stay enjoyable. Everything was spotless, and the atmosphere felt welcoming and relaxing.
翻訳
ホテルからの返信: Dear Guest,Thank you for sharing your wonderful experience at Samala Hotel Jakarta. We’re truly delighted to know that our team went above and beyond to make your stay enjoyable, and that you appreciated the cleanliness and relaxing atmosphere of our hotel.Your kind words mean a lot to us and serve as great encouragement for our team to continue providing exceptional service to all our guests. We look forward to welcoming you back for another lovely stay soon.With appreciation,Management Hotel Samala
匿名ユーザー
エグゼクティブスイート
宿泊時期: 2025年12月
出張
9件の口コミ
9.0/10
非常に良い
投稿日: 2026年4月5日
Need to improve for the breakfas
翻訳
ホテルからの返信: Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize that our breakfast did not meet your expectations. Please be assured that your comments have been duly noted and will be shared with our team for further improvement.We appreciate your input, as it helps us enhance our service, and we hope to have the opportunity to welcome you back with a much-improved experience.Warm regards,