I know this is a Hilton property, but it felt like a cozy, personal bed & breakfast stay! From the moment we walked in, we felt the attention to detail. It was during the 95+ degree heat wave, and we were offered cold water multiple times during our stay. The knew were here for an outdoors wedding, and loaded us up with extra bottles for the ceremony. Every person we encountered was incredibly nice and friendly, and went out of their way to make every person feel that way. They were even kind to each other. The rooms were also beautiful, updated and so clean! It was probably the most relaxing 24 hours we’ve ever spent in a hotel. Even other patrons at the hotel agreed-multiple times in the lobby, elevator and at breakfast, we would all comment to each other how amazing the staff was to everyone. When we came back from the wedding, we cooled off at the indoor pool (around 11 pm), and the sweet manager offered us fresh decaf coffee, water bottles (again) and water for tea. And the gentleman at the breakfast the next morning was also awesome-anticipating every need, cleaning up constantly and engaging with all the guests like a host! I want to visit Lafayette again just to stay here!
翻訳
gonnabe500miles
宿泊: 2023年11月
家族旅行
2.0/5
投稿: 2023年11月26日
Decent looking property, good location, but started off with a bad impression right off the bat. After a long drive - and having already pre-checked in that morning - I went straight to my room to use the app's "digital key" to open the door. After trying 3 times my phone alerted me to call a 1-800 number to get a new one. Called that number and was told to go to the front desk. I did, and while the woman was polite and friendly when she said "those digital keys never seem to work" - well then when I walked in the front door the first time why didn't you tell me that and give me a key card so I didn't have to go up and down from the top floor twice? Strike 1. Later, after turning in to sleep, had the joy of being awoken every 30 minutes by the loudest, most annoying hotel fan I've ever experienced - and usually I enjoy the fan as a background/white noise. But I want you to imagine the noise of broken laptop fan times 10 inches from your bed. For $200/night I expect WAY better. Strike 2. When I finally managed to get somewhat of a broken sleep through the fan noise, I had the pleasure of having THE FIRE ALARM wake me in the middle of the night. Standing outside in the freezing cold rain for 20 minutes and realizing I wasn't going to get back to sleep, the few people waiting in the parking lot all wondered what the cause of the alarm was? As we walked back in the lobby drenched and exhausted we found out. It was just the hotel making breakfast! Oops! Sorry! Really? and you don't do anything to make this right to the guests? Strike 3. Finally, get rid of the stupid barn doors on the bathrooms. They provide ZERO privacy which is actually the point of a door, didn't you know? Strike 4 but I'm already never coming back.
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Melissa F
宿泊: 2023年11月
カップル・夫婦での旅行
1.0/5
投稿: 2023年11月18日
I requested a room that was pet friendly. I was quoted $194. When we arrived they attached an additional $75 to the rate for the dog. I attempted to reason with the front desk and got the need a manager. I. Called corporate reservations . They would not cancel my reservation or remove the additional $75 charge. I am paying $292 for a room that has not had the bathroom swept. The dust ruffle on one of the beds has a cigarette burns and the other bed has some type of stain down the side. Don’t stay here. Save yourself the $$ and hassel you can do better.
翻訳
ゲスト
宿泊: 2023年8月
その他
5.0/5
とても素晴らしい
投稿: 2023年8月17日
This has to be one of the best Hampton Inns I have ever stayed at- and I travel frequently and am a Hilton member. Their hospitality was superb with free to borrow umbrellas for rainy day outings, unending complimentary bottles of water and to go breakfast bags. The staff were so friendly and helpful to guests, and ready to assist in various needs. The salt water pool was meticulously clean and very enjoyable. This hotel is just a very short walk to downtown Lafayette, but it is a very quiet and safe area, with a beautiful wildflower meadow next door. If I am ever back in this part of Indiana, I will stay here again!
翻訳
ゲスト
宿泊: 2023年8月
その他
5.0/5
とても素晴らしい
投稿: 2023年8月1日
We stayed at this Hampton Inn in May. We were in West Lafeyette for my nephew's graduation from Purdue. I am a diamond member and this was our best ever experience at a Hampton Inn. Every staff member we had contact with was beyond friendly, helpful and amazing. Everytime we came and went we were greeted with a smile. The hotel was clean and well kept up. A picture are with balloons was set up which was a nice touch. There was a snack and water table set up during our entire stay in the lobby area. We appreciated the kindness of hotel staff and the added amenities to make graduation weekend even better!
翻訳
ゲスト
宿泊: 2023年7月
その他
5.0/5
とても素晴らしい
投稿: 2023年7月31日
I'm not sure I have ever - and I stress ever - loved a hotel this much. The entire experience was just amazing. I booked this last minute for a conference at Purdue - my mindset was, I just need somewhere to sleep. I arrived jet-lagged and Chris at the front desk was beyond accommodating. He was kind to everyone and wanted to be helpful. When I asked for a fork to eat my delivered food, he asked if I also needed spoons or bowls or anything else. The room itself was spacious, quiet, and the bed was like heaven. I considered skipping the conference to lay in bed all day. That evening I met Lisa, another receptionist, who again was so friendly, proactive, and helpful. Breakfast was included in the stay and although pretty straightforward, it was nice that it was there and had several options for whoever was eating. I simply cannot recommend this place highly enough. If I get the chance to stay here again, I would do so in a second.
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Pioneer67693583683
宿泊: 2023年7月
その他
3.0/5
投稿: 2023年7月31日
Standard mid-range Hilton fare, real close to Purdue, was visiting my grandson and his new baby, Nova, my second great-grandchild, beautiful little girl! Nice hotel staff, clean rooms and okay breakfast.
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ゲスト
宿泊: 2023年7月
一人旅
5.0/5
とても素晴らしい
投稿: 2023年7月31日
I arrived without a reservation after having driven for almost 12 hours. (Traveling for brother's funeral). The young Purdue student manning the desk provided outstanding service to make me feel welcome and arrange for a room. The room, the cleanliness, and the breakfast were all excellent. The only minor negative was the road noise at night as I was facing the busy road outside.
翻訳
ゲスト
宿泊: 2023年6月
その他
5.0/5
とても素晴らしい
投稿: 2023年6月29日
Nice hotel. Convenient location, close to Purdue, comfortable beds, full thermostat control, friendly staff, accommodating, fresh breakfast, everything was clean including the beds and room, easy parking, pool area was plentiful with towels, quiet, really had nothing negative at all to report and this comes from a picky hotel stayer. Thank you Hampton Inn, we will be back.