ウェスト・パーム・ビーチのバーのあるホテル

The hotel can use some maintenance upgrades. Has the benefit of an airport shuttle which was nice. But I did notice a few things that can use attention. The staff is always nice here; After all, with 80 degree weather in early January, there's not much to complain about in the dead of winter. The gardens are not much to admire. restaurants and entertainment in the city. In fact, one can safely walk to this place or take the shuttle from the hotel.

良い場所、ビーチに直行し、朝に走ります。とても便利。

キャノピーホテルで素敵な滞在ができました。部屋は素晴らしかった。非常に快適なベッド、広とした清潔な、素晴らしいバスルーム。私たちは部屋をうまく利用し、物事が素晴らしいことを発見しました。テレビはうまく機能しました。小さなバスルームのトイレタリー(イヤホンなど)やお茶を作るためのやかんなど、小さな詳細が欠けていることがわかりましたが。プール、ジム、レストラン、屋上バーは素晴らしかったです。このホテルを強くお勧めします。

これは、ウェストパームビーチのダウンタウンにある設備のない普通のホテルです。彼らが請求する価格は、場所以外に正当化されていません。部屋は建築の悪夢です。キングベッドの足の端は壁の1フィート内にあるため、ベッドに入るには1人が絞らなければなりません。クローゼットへのアクセスは、虚栄心によってブロックされている1/2です。トイレ/シャワーのドアはとても大きく、内側にスイングしているので、部屋にいる間はほとんど閉められません。洗面台とトイレ/シャワーは基本的に寝室にあります。部屋にいる他の人を目覚めさせずに、一人がトイレやトイレ/シャワーを使うことはできません。プラスの面では、私たちの部屋にいくつかのメンテナンスの問題があり、報告された同じ日に修理されました。

This hotel is not for Family. We book 2 room and they gave us one on 2 floor and 1 on 4 floor. Bathroom counter was so small that 2 people can not put personals stuff on the counter. No microwave in the room. First night lady was rude who check us in. Next day we met Kean, she was very nice and she told us to go to Singer Island and that was very nice. They don't have any printed material on different place to go. They have shuttle service but if you are downtown you might have to wait till 50 min. Lift might be better and it cost less then $4.00.

As a Hilton Honors Diamond member, I like to stay at different properties across the Hilton portfolio. For this trip to West Palm Beach, I chose this Embassy Suites too add some variety to my week of stays at other Florida hotels in the Hilton family. Most Embassy Suites have their rooms built around an open atrium. Not this one. Yes there's something called an Atrium where the restaurant is, but it's only the restaurant and bar, nothing else. The first thing I noticed was poor signage. Having checked-in and choosing my room the day before arrival, I wanted to go straight to my room. Upon arrival into the lobby by Uber, I saw no signs directing me to the elevators leading to the rooms. I was walking around the Atrium looking at areas called East Tower and South Tower, and the only maps said that guest rooms are located on Floors 3 and up. Where? Finally I found the hotel's desk, walked past it, and went upstairs to my room. When I got there, my Digital Key did not work. I heard the lock move, but the door would not open for me. So I had to do the Walk of Shame and return downstairs to ask for an old fashioned plastic key at the desk. There was no apology that the Digital Key that Hilton encourages guest to use thus bypassing the check-in desk, did not work. I got my plastic key and returned to the floor, only to find that initially the plastic key also did not open the door. Only this time I jiggled it, and was able to then enter. Apparently I had to pull before pushing! I later went downstairs again to purchase items from the small gift shop for snacks. The place was depleted -- many items were out and the selection was very poor. I took my items to the desk to have the charge put on my room, and I also had to ask for the bottled water I was entitled to, which should have been offered to me when I was at the desk the first time to get the plastic key. I did not make use of the living room section, only the bathroom and the bedroom. The bedroom had ample space for my belongings, but I thought it was odd that there was no-place on the desk to plug in my electronics. No outlet or charging station. I did find a power strip on the floor and used that, but it was awkward and uncomfortable. WiFi and TV worked OK. The bathroom was relatively small, but it was just adequate. I had no issues with water pressure or water temperature. In the morning I went to the Atrium to have my complimentary breakfast. Nobody ever greeted me nor offered to serve me the whole time I was there. Nobody even checked to make sure I was a guest at the hotel. I partook of the buffet, and enjoyed it, and I did save money on gratuity since there was nobody to tip. Overnight, my receipt was e-mailed to me, and when I woke up, there was a charge of $8 for ”late cancellation”. What? If I had cancelled I wouldn't be there, would I? I was so disgusted I had wanted to just check-out on the Hilton app as I usually do, but I had to correct this

I’m a Diamond member that travels frequently at Hilton brands with our service dog and a 1 pound emotional support bird. I made the fatal error of checking in at the front desk rather than using the digital key check in . I wanted the front desk to know I had a service dog and emotional support bird with full documentation showing their pics and credentials. The snarky and RUDE front desk team got into with me because they were determined to charge me a $75 fee for the 1 pound bird and nothing for the 14 pound dog….this despite I had the proper credentials . Not to mention I’ve been a Diamond member for two decades and spend a lot of money with Hilton brands. I called the Diamond Desk and they made things right. I’ve never been pushed so far as to actually curse out of frustration and dispicable customer service. I did in this case, which I regret. I will NEVER stay at this property again. Disgusted after showing loyalty, paperwork and then being so disrespected at a so-so property at best. If you plan on booking a Hilton Garden Inn in the area, book the property in Palm Beach Gardens. They respect their loyal customers, are animal friendly and have never charged me a fee. So much for my honesty when I checked in to this place. Goodbye and good riddence!

公平に言えば、ホテルはまだ良いですが、欠陥があります。それがもっと深刻な場合、それは詐欺的な宣伝と呼ぶことができます：予約時に無料の空港シャトルバスがあることは明らかです。しかし、私がパームビーチ空港に着いたとき、私は電話をして、私がしなかったと直接あなたに話しました。

旅先の様々な魅力を発見したいお客様に、ヒルトン パーム ビーチ PBIは最適です。ヒルトン パーム ビーチ PBIは、ウェスト・パーム・ビーチの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はパームビーチ国際空港から3km、トライレール駅から5kmと、便利な立地です。付近のエリアは、ドライブ・シャックやパーム・ビーチ・ズー & コンサベーション・ソサエティー、マウンツ・ボタニカル・ガーデンなど、観光名所が豊富なことで有名です。館内の様々な施設で、有意義にお過ごしいただけます。お車をご利用のお客様は、ウェスト・パーム・ビーチの当施設提供の駐車場をご利用いただけます。

旅先の様々な魅力を発見したいお客様に、ザ ベン ウェスト パーム、オートグラフ コレクションは最適です。ザ ベン ウェスト パーム、オートグラフ コレクションは、ウェスト・パーム・ビーチの現地の雰囲気を感じたいお客様にお勧めの施設です。ウェストパームビーチ駅から800m、パームビーチ国際空港から7kmと、交通便利な場所にあります。付近のエリアには、ワース・アベニューやパーム・ビーチ、ザ・スクエアなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。ウェスト・パーム・ビーチの当施設には、併設の駐車場があります。