Residence Inn Fort Lauderdale Weston

The staff were unfriendly and the advertisement was misleading. My daughter put her credit card on file for incidentals and it was charged multiple times. The hotel did reimburse her but it should have never happened. Instead of being apologetic about things, they were unfriendly. I will not stay again.

I booked the residence and the day of arrival I received an email saying they had to move my booking to a Hampton Inn close buy. I called Hampton Inn to confirm that they had the kitchen that the other hotel had (I have 4y/o twins and we need this type of room). They said “yes is the same”, totaly not true. When we entered the room the fridge was not working so the kids juice and other stuff for the kids that needed fridge we had to go down and leave it at the laundry employees fridge becasue they were 100% booked and no other room available. Next morning when we went to take a shower the shower handle was loose and we couldn’t take a shower. Next day in the evening when we came back our room was not served, we called room service for new towels and the rep said he had new down stairs but cannot bring them to us becasue he was alone at the hotel. On top of that they charged me the same fee as the other hotel, so I really don’t know the real booking price of this other hotel. Horrible experience!!!

There is only one washroom for the entire hotel. Also wished there was a garbage disposal area, if I did not opt for housekeeping services that day. Other than that, the facility is nice.

One of my worst Residence Inn experience. Breakfast was horrible. Dried Oa**eal, Coffee was pathetic. Kept Chilled milk and once you pour it in the coffee, coffee was cold. Carpets were horrible in the room.

The staff was very friendly and knowledgeable of the area. I would reccomend this location.

This property is dated and in need of repairs. I stayed at another Marriott in Fort Lauderdale and was very good. I would not recommend staying here.

The hotel was dirty - the carpet was filthy - the showers needed to have the grout cleaned - I cannot believe that Marriott would allow their names on this hotel.

As any hotel, there were a few things that needed attention. A light bulb out in the bathroom vanity and the threshold between carpet and shower was a mess, stepped on it once by accident and something sharp poked my foot.

The first day we arrived at night. When we went to bed we started to smell a horrid smell coming from the pillow. It was as if someone had died in the room. My husband took the pillows downstairs for the staff to smell. We were offered a different room on a floor above us in the same category. The elevator was broken so we had to move all our stuff up the stairs in the middle of the the night. We asked for the manager numerous times throughout our stay but was informed she was not available. Our experience really ruined our stay there.