ヒルトン グランド バケーションズ クラブ ウィスラー(Hilton Grand Vacations Club Whistler)

This property was a members club. They were super nice and welcoming at first, but room service showed up while we were out skiing without request and stole one of our personal towels. Spoke with the front desk about it and they called back and said they did not take anything but our bedsheets. That definitely was not true. Unless somehow they managed to dye the towels a different color. Also, they recommended a taxi service that couldn’t accommodate ski luggage while they knew we had it. Was almost late for the shuttle out due to this recommendation.

Especially for the price I had to pay the room was small and in the need of an upgrade. Also to enter my room you had to use your key card for one door that led to a small entrance where you could access two different rooms so I had use my key card twice

We enjoyed our stay. Staff was very helpful. Property is in need of updating, but very comfortable.

We booked the Hilton Gran Vacations Whistler 2 hours before we arrived. When we checked in they could not find our reservation. They called ******* but they were 'closed'. I finally called the 1800 number myself and got someone on the line to speak with the hotel. The check in process took about 40 mins. Not a smooth check in with 2 overtired babies after a long drive.

The room was large for a studio suite and clean. The staff were friendly, courteous and helpful.

People were great. Rooms need refreshing. Baths very worn and fixed with a tube or more of white silicon. Bathtub talked back if you moved while showering Location was fantastic. Concierge was very knowledgeable.

Kids loved the pool with water slide. Staff were friendly and attentive. We plan to book again next summer. :)

We are regular travellers to whistler BC and decided to try this property out for our most recent trip. We were very happy that we did. The children really enjoyed the pool and waterslide , arcade area and the movie theatre. Whilst it is missing some amenities in the form of a restaurant it is right next door to the fairmont and adjacent properties and there is a very handy market on site. Cleanliness was good and staff were very friendly. We will most definitely repeat our stay in the future

Enjoyed the stay, receptionist were great but the concierge not so great, she sent us on a walk to get to know the town which was really odd especially when it was pouring with rain, so unnessesary as got splashed by traffic as well, very strange advice, also you will read free parking, this is not true.