ゾトリー キュラソー リゾート & スパ - オール インクルーシブ(Zoetry Curacao Resort & Spa)

I would not recommend this resort to anyone. We checked in February 2024 and stayed for 6 days. The spa was even a complete mess. Absolutely, no customer service down right rude at times. We had to ask for everything to be restocked in our room towels, coffee, toilet paper, etc. We even had to ask them one night to clean our room. Drinks and food was at least an hour wait if not longer. Under staffed. Hyatt needs to clean house and hire new management. Extremely disappointed. The one person I need to brag on is the bartender Latoya. She was so pleasant & helpful.

Hotel was just a brunch of OLD PPL … no night entertainment, VERY QUITE , food was amazing , drinks on point

The stay was overall amazing except at 4am a maintenance man entered the room with a key card. I reported it to security and they simply said he made a mistake. Granted it was an accident but it was no the less terrifying. They did nothing to rectify his mistake.

Power went off, no lights on the property at all. They will forget to bring your food or just bring part of your order and say this is what we got.

excellent stay....resort visually appealing in every way...Only negative, would be, food service a little slow, otherwise everything was awesome!!

This property and staff were amazing. It’s a small, intimate setting so you don’t have a ton of dining or bar options on the site. However you can visit the Dreams resort next door anytime you want and have many more options. The pool and private beach are great as well. We felt safe everywhere we went on and off resort. Curacao is an underrated destination in my opinion and we will tell friends and family about the island the Zoetry resort in particular.

I liked the quietness of the property, a few minor issues with the room service tablet but overall a solid stay.

The property is very well maintained and the staff is super friendly. We were upgraded to a beautiful suite when we arrived and booked a excurision here at the property which was better value. The staff is very friendly and some are very hilarious. Being able to use the dreams property across the street is awesome as well. The private beach that is a 5 minute golf cart ride away is like your very own oasis with only a few people who use it. When dining or doing things here be understandable that this is a vacation, things move at island pace so just relax and enjoy your time, no need to rush. Food here and at Dreams especially for dinner meals was actually amazing like a 4 star restaurant.

The first day at the property there was no electricity. The pool was filthy and wasn't cleaned until the 4th day of my stay. Dining on the property is limited and the wait times for food was in excess of 45 minutes. Everyday they seem to run out of something (bottled water, syrup, alcohol) The resort touts itself as a 5 star resort but in my opinion was maybe a three. The staff had great attitudes and attempted to accommodate as best they could under the circumstances.