ヒルトン ガーデン イン ウィリアムズバーグ(Hilton Garden Inn Williamsburg)

Great place to stay. Everything was clean. The bed was comfortable. So many places to eat nearby. People at the desk were very nice and helpful. Could not hear any noise next door or above and was able to sleep good.

This hotel was top notched! Best hotel breakfast anywhere we’ve ever stayed and the all the staff was wonderful, very helpful and friendly!

The room was not completely furnished. Large open area with no furniture, lighting was limited, Blinds didn't work. I stayed at this hotel many times in the past, and it was always a 4 star. I was appalled at how it changed. Never again

Bathroom sink did not dain. Gtoos stuff voning up inyo sink. Called desk anout the problem, was offrred free breakfast instea of different room. Later on I cut my hand underneath the sink trying to get sink to drain. Air conditioner in room us super ridiculous loud. Room was rathrr expensive, but needs badkt to be updated. Don't stay here.

We checked into the room 225. The Sink in this room was clogged and full of water. We could not wash our hands. When I complained to the reception, they moved us to room 226 which turned out to have the same issue with the clogging of the faucet and the bathtub as well as the heat in the room was not that warm at the beginning. The management in this hotel should do a better maintenance of the plumbing system.

Because we booked through ******* the staff said there was nothing they could do because we woke up to no hot water to shower

I had a room with 2 queens and a double sofa bed. It was VERY spacious, clean, and quiet. Check-in was quick and easy. Would definitely stay here again.

First, I want to assure you that all most all of the people we dealt with were friendly and helpful. However, when we got in to our room, we found there was only decaf and tea there for the coffee make, and the TV remote would not work. A call to house keeping got us some coffee, and batteries for the remote -- both of which you would expect to have been noticed by housekeeping when the room was cleaned before our arrival. . We left fairly early the next morning, and when we returned after dinner we found that no one had been in the room while we were out. Beds not touched,. towels not replaced, no regular coffee, etc, etc. Both nights we were there, there were dogs barking in nearby rooms -- annoying. Now, none of this was "earth shaking", but not what we are used to, and not what we expected from a Hilton property. Next visit to Williamsburg we will stay somewhere else, --wr

The hotel is fine and it’s in the middle of a great area for eating. My issue is that our reservation was changed from a two-queen room to one king. No explanation was given and no compensation was offered. We made our reservations 10 weeks ahead of time so it was not last minute. I think we were switched because it was an ******* reservation and they were making less money on it. I asked for an explanation or a different kind of room but they declined both. Also the room we were given was a handicap room, so the layout was odd. There was no closet or dresser, just some drawers screwed into the wall in an alcove behind the door. I wouldn’t stay here again mainly because of how we were treated.