Holiday Inn Club Vacations Hill Country Resort Canyon LK

同事説，這是他們住過的最好的酒店，還有🦌

It was our second stay here. We love the location and comfort this hotel provides for a family but their check in process or the Vacation Desk specifically they send you to in order to pickup room key is terrible. Just give people and families an option to get to their room as soon as possible, especially late at night instead of taking 30 minutes. They used a well polished “yes,yes” technique to sign me up for one of their “presentations”. Without context I was offered 4PM late checkout, which I accepted. Then I was told that not too many people get this but I also qualify for up to 7 days free vacation in their hotel group Worldwide and asked me if I am interested. I said Yes. Little do I know after adding up a $120 cash credit to all listed, I got signed up for a “presentation about the property” that is 90 minutes and I have to take during my personal time on my 2 day getaway? I left and cancelled the next day. At that time they took away even the late check out time they initially offered me to accept WITHOUT CONTEXT. I was told that “customer service is their pride”. Not how I felt. This is a timeshare property and they use tactics to get you signed up and waste your time for a few bucks best case or worst case getting you into buying memership. Not pleasant. Bad experience with Vacations Desk!

what can I say? Everything was perfect. The friendliness of the staff was awesome. The two bedroom condo we stayed. It was more than we expected. The amenities were wonderful. I can’t wait to be able to go back. We live in San Antonio. We stayed in Canyon Lake area so it was a quick drive. we were able to connect and enjoy each other.

Great stay. Check in took a little longer than we like but not a sticking point. Facility was great. Minigolf was fun. Arcade room would've been cool but the card machine to play games was out of order. The ping pong tables, giant chess, giant connect four, tennis courts, and pool w/bar was all excellent. Although we weren't able to do any of the activities they had listed for fun throughout the day, it was pretty good addition to the stay that we would enjoy next time. Room was very spacious and all in order. Would definitely recommend for families or couples and we would definitely stay again.

This is a TIMESHARE property!! We did not know that it was a timeshare property until we checked in and wouldn't be given our room keys until we listened to their speech about timeshares. We were in town for a wedding, not to hear a timeshare speech. There is no direct number to reach the front desk/office, so when you have a problem or a question about the room, you had to drive to the office. The room was cleanish except for the spiders in the corners of the room, the sheets were scratchy and the coffee pot didn't work. The property was maintained well and they had alot of amenities. No late checkouts were "available" even though they have 55 buildings of apar**ents and we checked out on a Sunday.

The rooms were very large and each room had it's own kitchen and full bath. We felt right at home

Our stay at this property was great! We were in the San Marcos/Wimberley area for a girls trip and we chose this property because it was centrally located to our planned activities. We had a 2 bedroom unit with king beds in both rooms. The beds and linens were super comfy and the kitchen had everything in it that we needed for our stay. The pool and hot tub area were nice and there are some nice amenities like putt putt golf and a game room. The property itself is sprawling and spread out so you may need to drive to some areas on the property depending upon where your room is. It is not directly on the lake and has no water access, but the sourrounding area and roads have amazing views. There isn't much in the area close by the property but it is very centrally located to some great activities like hiking, ziplining and local breweries within a short scenic drive. We would definitely stay at this property again. You do need to be aware though when booking that this is a timeshare resort property and if you stay more than 1 night you will have to go to the timshare desk to pick up your keys which involves listening to some info and slows down your check in a bit.

The front desk lady Tatiana (?) was really sweet and helpful! The shower head in the unit should be replaced though, it didn't work very well at all.

Loved the room and amenities with the game room for the children!!